After completing repairs and testing, we ship it back. Might send them a few just for backup, one Reddit user wrote. The new board also featured water-resistance, 80mm Orangatang wheels, an upgraded Bluetooth radio, accessory ports underneath the risers, and a modular design that allows users to service and repair their skateboard more easily. NOTE: The Stealth comes with metal pulleys, however, only the teeth are made of aluminium and the rest is plastic. We repair and service multiple electric vehicles including electric bicycles and electric scooters. This would also be necessary to swap onto a non-Boosted deck. We have a sale for 21% off with code FALL21. Then, you can remove the original NMB R-1980-KK (8x19x6 mm) bearing and replace it with an similarly sized bearing rated for high RPMs (NMD/SKF). Print out your order confirmation and include it with your motor (s) in the package. Boosted was founded in 2012 after receiving funding from a Kickstarter campaign. . Powered on and in Bluetooth pairing mode. Keep in mind that a narrower contact patch decreases traction while a wider contact patch may drain more battery. Boosted Titanium Motor Pulley. A. The Mini S and X use different motor driver enclosures and cables, which only fit on their respective decks and not on any other decks without drilling custom mounting holes and installing your own threaded inserts. Since Fatdaddy is Boosted's retailer for Europe and we also manage repair and service for European riders, we want to make sure that you do not have to worry. Boosted Board V1 Battery Rebuild - Under $70 : 12 Steps (with Pictures) - Instructables Boosted Board V1 Battery Rebuild - Under $70 By ctstarkdesigns in Workshop Repair 5,328 10 4 Featured Download By ctstarkdesigns More by the author: About: Hey there! I think we have the (now laid off) service team to thank for that., One problem these community efforts cant really help solve, though, is customers whose orders were pending or had sent their boards to Boosted for repairs. The original Boosted Board was renamed the Dual+ in 2012 when two new electric skateboard models were released, the Dual and the Single. This is completely normal. Generally speaking, it is not recommended to store Lithium Ion batteries fully drained or fully charged as they last longest with moderate charge. X. Even that seems uncertain at this point, now that the global economy is struggling during the novel coronavirus pandemic. Once we fix your motors, they are guaranteed forthe lifetime of your board! Please make sure to include a note detailing all the issues you are having with the battery! Looking for the ultimate motor upgrade? He also confirmed that "From a corporate structure perspective it's likely going to enter some form of bankruptcy protection at some point, but it won't formally dissolve for a while. In addition to selling premium vehicles, we also specialize in electric bike repairs. Boosted USA has Teamed Up with Evolve Electric Skateboards, Boosted USA is now introducing Minimotors Electric Scooters. Since both of Boosted's back-end servers (profile and firmware) are down, the app is most likely not causing ride modes to be lost/removed from boards and it's more likely an internal ESC/motor driver failure. Parts that are replaced during a motor rebuild:- New inner bearing- New outer bearing- New precision machined motor shaft. Based on Robert Scullin's beambreak project research. In the aftermath, riders quickly spun up a crowdsourced Google Drive folder full of manuals and technical documents, while an electric skateboard shop owner started offering motor repairs. Some wheels can last for thousands of miles. Fill in your email for a chance to win a electric bike + worldwide shipping! With a bike for every rider and any condition, Super73 is the easiest get on and go e-bike out there. Boosted Board Extended Range batteries have an unfortunate issue where if battery cells become imbalanced they will lock the user out permanently rendering the battery no longer usable. One user started a shared Google Drive to host owners manuals and other reference materials, and is even considering opening up a service center. FAQ; Parts & Repairs; User Manuals; Videos; Enable Dark Mode; User Manuals. Please give the motors a quickcleaning to remove any loose dirt and debris.3. We will consult you beforehand to approve the repairs and costs. Boosted empowers people everywhere tocommute across their cities, campuses, and communities in ways that were never before possible. Made sure you write on the package slip that this includes an item that is going to be repaired. Michael asked riders from around the world to start adding scans of manuals for each board (as well as for Boosteds electric scooter), measurements, information about the wear and tear of various parts, repair guides, and other relevant information into a shared Google Drive folder called The Save Boosted Project., The response, Michael said, was overwhelming!, People with the means to diagnose, repair and support the brand have jumped in within hours of the post I made. My name is Chris and I live in Massachusetts. Wrap your motors in a soft material, such as bubble wrap, to protect them when they are being shipped to us.4. A: We are the guys who bought all of the remaining inventory from Boosted after they shut their doors. 3. So when Boosted folded up shop, Michael said he was saddened.. 3 DAY TURN AROUND! The main goals of the Accelerated Repair . Email us atinfo@boostedusa.comand let us know what's going on and we'll do our best to sort you out as fairly as possible, just remember that we are a different company and had nothing to do with your original purchase so if we don't hand you a new board please don't yell at us. McInturff said he was also stunned at the quality. It is the higher performance version of their third-generation electric longboard, the Boosted Board Plus. The v2 trucks are cast while the v3 are forged. It really shows what kind of community Boosted built. If we decide your issue needs inspection or replacement we will provide you with an RA number that must be attached to any items shipped back to us. But ordering with Fatdaddy was a really nice experience. So he decided to try to do it himself, for $100 a pop. Boosted & Evolve are known for their premium performance boards offering a next-level experience. So McInturff decided to start his own company that made top-of-the-line accessories for the boards. At the very least, theyll have the still-vibrant Boosted community to turn to. A: We cannot honor warranties for items bought from Boosted because they are a different company. All Super73's have throttles installed. Sometimes, this can be temporarily fixed by power cycling the board and remote and you may need to re-pair the remote to the board. Its up to you. WE will not be held responsible for damaged batteries during shipping! Boosted Rev Brake Pads (Pair) $15.00 Sale Boosted Daypack $89.00 $179.00 Boosted Rev Battery Pack Sold Out Sale Boosted Rev Stem Catch $19.00 $29.00 Boosted Rev Valve Extender $7.00 Sale Rev Tube $16.00 $19.00 Sale Boosted Rev Tire $39.00 $49.00 Boosted Rev Grips Sold Out Boosted Rev Rotor Kit $34.00 Boosted Rev Motor Assembly from $150.00 Disconnect the front accessory port cable and ESC connector inside using the battery connector tools. Belts typically last an average of 200-400 miles (~320-650 kilometres), but can also last much longer or less depending on your riding style and the riding conditions. The battery should also be charged every 6 weeks as all batteries self-discharge a small amount, which can cause a cell voltage imbalance, and your battery may drain so low that it becomes damaged. Choosing a selection results in a full page refresh. First, it lost the ability to update boards' firmware and then, the ability to log into a user account, which provided the ride-tracking, board registration, and events features. Options; History ; Boosted Board 1st Generation Troubleshooting . Losing hyper mode can be caused by a firmware glitch. I had some quiestions and they replied on my email within a couple minutes. Print out your order confirmation and include it with your motor(s) in the package.5. He didnt just find the longboard, which uses an electric motor and a belt drive system to reach speeds of over 20 miles per hour, to be fast and fun. All decks are rated for use by riders up to 250 lbs (113 kg). v2.5.1 and the Rev's battery firmware can still experience issues where they will get "stuck" at odd percentages when a cell pair doesn't reach charge. Boosted Board . Road more about the situation here. Deck wiring connection issue apply DeoxIT connector lubricant1 and reconnect battery connectors, otherwise, repeat on the ESC connectors. A: As much as wewould like to ship to you,Fedex and UPS are very specific about our batteries traveling on airplanes so we can not ship to either of those states. The app can still connect to boards and display the odometer/trip meter, ride modes, and Beams controls. Place them aside. Use code NEW for 15% off. Alternatively, you can check your board's firmware versions, serial numbers, odometer, and ride modes on a desktop here. Johan van Hasseltweg 12B,1022WV, Amsterdam, Rttenscheider Str. Once connected, open LightBlue (leave the Boosted app running in the background). Its a show of support thats reminiscent of what happened after crowdfunded smartwatch company Pebble was bought by Fitbit and left to die a fitting comparison since, like Pebble, Boosted is one of Kickstarters greatest hardware success stories. If the battery sits for a month and the internal voltage drops, the BMS will re-associate the last-known percentage it was previousy at with the new voltage it's on. Boosted became defunct in 2020 after increased financial pressure related to the US-China trade war and the COVID-19 pandemic. Early versions of the battery firmware don't balance the power output from each cell as efficiently and turn the power button green when the cell with the highest charge reaches ~4.0V. Powered off or power button unresponsive due to burnt fuse test another battery. After scouring the world for the best electric skateboard, Evolve was developed out of the need for aesthetically refined and quality electric skateboards that were focused on creating the ultimate endless wave experience. Boosted was doing these repairs themselves before for free, so there was no market for it. If present, unclip the the battery pack connector from around the metal wire connectors. Boosted Repair Services - The Boosted Guys Fast, Free Shipping Within the USA --- We Ship Internationally! v3 longboards (Plus/Stealth): Boosted 85mm/78a Stratus, orange and grey respectively. Powered on, but not connected to ESC (e.g. If your board requires a warranty partwe will do our best to ship you a replacement part on us to get you back up and rolling. A replacement Boosted remote can cost $100-$300 in some cases. Evolve Skateboards was born in Australia, in 2008, through sheer passion and obsession for finding the link between snowboarding, surfing, and all things carving on land. And when you want to haul ass on a longboard, you put better great bearings on it, larger wheels, etcetera.. The most common case of RLOD is exhibited when the power button blinks red three times on repeat and the 80% light on the battery indicator is solid, like so: This error is caused by a voltage imbalance, which means that any cell pair reaches more than 0.5V of charge difference. All of the v3/v2 longboard components (battery, motor driver, and drivetrain) mount exactly the same and use the same wiring, so they are all direct swaps across pre-wired v3/v2 longboard decks. 2. Buy: eBay. This can be done by kick-pushing the board for 15-20 minutes at about 10 mph, or even by being creative and having someone pull you around with a bike. Sign up to get the latest on sales, new releases and more . Include a print out of order confirmation email in package OR write us a note with your order number name and shipping address5. To fix this, simply leave your board plugged into the charger until the power button turns green. He posted the news to Instagram and Reddit, and said the immediate reaction was surprisingly positive. Boosted and Evolve products are engineered to last for years and are extremely reliable. Debris and stones can get caught in the belts, which can also cause rattling noises. Boosted Motor. If there is something that you need from us, belts, chargers, advice, please feel free to reach out to us:info@boostedusa.comand we will do the best we can to respond to you ASAP. The "RLOD" (red light of death) errors on extended range batteries are mostly permanent errors triggered by the BMS (battery management system) when it detects a problem with the battery. Apr. To check for pulley play, uninstall the motor and wiggle the motor pulley if it feels loose and makes a clicking sound, it is likely the culprit. Buy: MuirSkate. When charging a battery on the latest v2.5.1 firmware, the power button may stay red for longer with the battery indicator appearing to stop below 100%. If the wheels dont leave enough clearance, youll have to remove the motor caps or use custom motors caps like the ones included here. On firmware v2.1.7 or earlier, it's best to cycle the board (fully discharge and recharge it) semi-frequently to keep power moving through it. After swapping an ESC, the remote will need to be re-paired with the new ESC. One. McInturff said the business, which he called eBoardStuff, did pretty well. Back Boosted Board 1st Generation Repair; . It is the higher performance version of their third-generation electric longboard, the Boosted Board Plus. Takes soldering skills to install but well worth it. The v3 remote has a shinier finish. Go Further With up to 40 miles on a single charge Evolve unlocks a new level of exploring your city. Let it hang to the side. Long Axle Spacers (only used on v2/v1 trucks): The long cylindrical axle spacers are 8mm x 19mm (length). If we accept your repair request, ship us your product. Buy: Amazon. Boosted Motor Kit $119.00. If you need something repaired you will be required to pay for shipping both ways. That being said, we understand the frustration you may feel and we want to do what we can to help. According to a former Boosted employee, batteries on firmware older than v2.5.1 had a higher failure rate and approximately 30% of batteries were serviced. Early v3 motors can make a grinding noise when the motor pulley becomes loose as a result of the motor's outter bearing failing and wearing down the ~8mm shaft, which creates excessive space between the motor's outter's bearing and shaft. The current stock was manufactured by Boosted, but once it sells out, it will be gone for good. The rear motors are exposed on the 1st generation board allowing you to see into the motor. 1. RLOD (invalid battery cell count/faulty BMS). Batteries should be swapped using Boosteds battery connector tools. With the ability to swap seamlessly between Street and All-Terrain wheels on the Evolve Boards you can now skate on grass and dirt for a limitless ride experience. The revised motors can be found on boards with serial numbers above Sx910xxxx and have T3xxxx serial numbers on them. Can't rate because I got the survey before the order arrived, very smart. Skid Plates: The skid plate screws are M4 x 0.7mm (thread pitch)/6mm (length), which take a 3mm Allen wrench. Previous image. KSan Rafael, CA 94901, All Rights Reserved. The board should not be ridden regularly, or for extended periods of time, with only one belt or motor, as it puts extra stress on the remaining motor and belt. Remove motor(s) from your board.2. Youve successfully entered the giveaway. Let me tell you, we have a lot of motors headed in, like a crazy amount, McInturff said. Typically, no. Once your device is plugged in, wait a few minutes for it to charge. After investigations are completed we will give you a quote with a cost and time estimate to repair the product. If the remote still can't connect, check if the Boosted app can connect to the board if it can, the Bluetooth module on the board may be faulty, which requires the ESC to be replaced. Pulley Bearings Worn Down. The wheels are independently torque-controlled and very small differences in friction (belts, motors, bearings, etc.) Wheel Pulley Washers: The big silver wheel/drive pulley washers on v3/v2 trucks are 18.25mm (approximate inside diameter) x 25mm (outside diameter) x 0.5mm (thickness). The v3 longboards (Stealth/Plus) use a slightly stiffer 38" (L)/11.3" (W) composite deck and the Mini (X/S) boards use a "Deep Dish" 29.5" (L)/11" (W) composite deck. RLOD (voltage imbalance or dead battery cells). If youre experiencing any of the following issues, your battery may have naturally discharged too far, which often happens when the board is not used for extended periods of time: To start, you need to have the wheels spinning enough to give the board a small regenerative charge. You should avoid riding in areas where this occurs as the behaviour can be unpredictable.