SPECIAL NOTES: Please allow up to 7 business days for the transfer request to be completed. Luke Lankford and Mary Jo Mattingly like to spend . By March 15, 2020 to April 10, 2020 sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically and the $200 cancellation charge will be waived. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. You can use the second FCC on another booking. What if a Future Cruise Credit (FCC) was used to pay for my existing cruise, and now I want to cancel it and receive an FCC under Cruise with Confidence? (Photo by Simon Colbing/EyeEm/Getty Images) Your travel advisor will be able to assist with the exact extras that your FCCs will cover. Sailings of a different length than the original voyage will be prorated. The refund will typically appear on your credit card statement in the next billing cycle. But during the COVID-19 pandemic, some lines have offered passengers future cruise credits with a dollar amount of 125%, 150% or even 200% of the amount the passenger paid for a canceled cruise. Please reference the chart below. FCCs have a set monetary value that can be applied towards the purchase of a new cruise vacation. Note - these sailings are not eligible to receive FCC option. How long will I have to redeem my Future Cruise Credit (FCC)? Retrieve the reservation for which you want to apply the cruise credit. Enjoy 75%off your second guests cruise fare and save up to an additional $1,600 perstateroom. How are Non-Refundable Deposit bookings impacted by this policy update? Photo Credit: Felix Mizioznikov / Shutterstock.com. But during the COVID-19 pandemic, some lines have extended the "use by" dates for future cruise credits several times. Will the requirement for anyone over 70 years of age to have a physician form certifying they are fit to travel be a permanent policy even after the virus subsides? Book your cruise without a deposit, and the value of your credit will be applied within 48 hours. Are Future Cruise Credits interchangeable between Royal Caribbean Groups cruise brands? Anything purchased outside of Celebrity Cruises will need to be addressed directly with the property/operator. Affluent Media Group, a Dotdash Meredith company. You can redeem any FCC by calling us. If I had a Future Cruise Credit (FCC) that I applied to a sailing Celebrity Cruises canceled, what terms apply when I book my new cruise? Why is it suggested to add CruiseCare at the time of booking? Your refund will be calculated based on the amount paid for your original booking and for any amounts paid above the 125% Global Suspension FCC. At some lines, future cruise credits can only be used for a single future sailing, with any leftover balance forfeited. In addition, the below regions have additional sailings suspended: ALL SAILINGS MARCH 12, 2020 JUNE 30, 2021*, *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21,Edge 6/26/21, SOLSTICE: 9/26/21 12/19/21, 1/2/22 4/24/22, 2020/21 WINTER SEASON (SOLSTICE & ECLIPSE), ECLIPSE: 9/19/21 & 9/29/21,10/18/21 4/17/22, EQUINOX 5/2/21, 5/14/21, 5/29/21, 6/12/21, 6/26/21, 7/10/217/4/21, 7/11/21, 7/18/21, REFLECTION 7/11/21 7/30/21, 4/16/22 & 4/23/22 (Dry Dock), 8/11/21 10/10/21, ORIGINAL APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, ORIGINAL SILHOUETTE - 6/12/21 8/26/21, 9/4/21 & 9/18/21, INFINITY 7/4/21 7/26/21, 8/2/21 11/21/21, 4/15/22 11/18/22, XPLORATION 7/3/2021 9/11/2021,10/16/2021 12/25/2021, ORIGINAL INFINITY 12/1/21 and NEW 4/2/22, 11/28/22. By These FCCs are issued to guests via email, with the guests travel agency in copy if it was booked through one. I made my reservation using Casino Certificates. This helps protect your airfare if booked via Flights by Celebrityeven if the airfare is non-refundable. Retrieve the reservation for which you want to apply the cruise credit. They already know you got free credit for not taking cash . For more cruise guides, tips and news, sign up for TPGs cruise newsletter. The terms of the FCC offered to a contracted group may not be the same. If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC - what will be the expiration date of the FCC? phoenix_dream, June 2, 2022 in Celebrity Cruises. For instance, at some lines, the credits cant be used to pay for the initial deposit on a future cruise or for extras" such as prepaid gratuities or drinks packages. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Check with the cruise line as many of them will allow a name change on a cabin but you may have to book using the FCC first and then make the name change afterward. Your travel agent can also submit the request for you online by accessing the request form for travel agencies on www.Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. If you have booked any shore excursions, beverage packages, or other pre-cruise purchases, you will receive a refund to the original form of payment. Celebrity told him that he could transfer it to someone else but had to do it by a certain date. Perhaps call the cruise and see if you can go back to cash. He said that I am to make the booking and then he calls Celebrity and applies the FCC to my booking number. In many instances, both. In addition, cruisers sometimes receive future cruise credits when [the cruisers] cancel a sailing. Others will apply whatever amount you want to a booking and issue a new FCC for the balance. Refunds will be provided for cruise fares (including any non-refundable deposits), taxes and fees, prepaid gratuities, refundable air, CruiseCare(available to U.S. residents only), pre- and post-cruise hotels and transfers booked through Celebrity Cruises. If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. I did the booking under the "Cruise with Confidence" plan. By DUC950, March 18, 2020 in Celebrity Cruises. Can I use the Future Cruise Credit across multiple itineraries, or does it have to be used for a single booking? Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. Refer to the FAQ#1 above for full list of sailings cancelled by Celebrity. Any promotional onboard credits will be forfeited. The issue's been escalated to supervisors at both the agency and Celebrity. Is FCC Transferable. Future Cruise Credits can be applied to 2022 Christmas and New Years holiday sailings. (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. For example, Carnival allows you to use your FCC on one booking only, while Royal Caribbean will allow you to use your FCC on multiple bookings by issuing you a new FCC voucher with the balance of the unused amount after your first booking is made. Yes, we will allow a one-time transfer of a Cruise With Confidence FCC to be used for a 2022 sailing. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. All Rights Reserved. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. Deadline to request a transfer is July 31, 2021. The issue's been escalated to supervisors at both the agency and Celebrity. Follow the steps below or contact your travel advisor. *Excluding any previously suspended sailings on these dates. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. Currently, cruise lines are giving between 100% and 200% of the booking value as credit. Is the FCC transferable to a friend or family member? May I transfer my FCC to another guest? Holland America Line. In addition to canceled NRDB, $100 per person service fee also applies to changes to NRDB ship or sail date. Celebrity. Here, Crooks answers the most common questions about future cruise credits, known as FCCs, in industry parlance. Reservations that Lift & Shift after final payment date are subject to cancellation charges based on the original bookings cancelation policy. Refer to the FAQ#1 above for full list of sailings cancelled by Celebrity. Any remaining funds on the FCC will continue to be available until the FCC expires or the balance is zero, whichever occurs first. Your travel advisor knows best. These FCCs can be applied to satisfy any remaining balance due for the cruise fare on an existing booking. Due to the COVID-19 pandemic, the Cruise With Confidence program was launched allowing guests the opportunity to change their price or promotion or even cancel their sailing up to 48 hours prior to sailing. If so, youre not alone. Many times, in lieu of a direct cash refund, a cruise line will take the price of a refunded cruise and issue . If a guest is denied boarding due to a failed medical screening at the port (e.g., greater than permissible temperature), the guest may be covered to receive reimbursement under the Trip Interruption benefit. Is it perhaps just 'some' FCC that are transferable and some not? Enter the code for each applicable guest, making sure each guest's name exactly match the full name on the voucher. X\98I7'&_umi`6X $"IFY 3F RDHnA$ y RDJG8 V8BL wh endstream endobj startxref 0 %%EOF 125 0 obj <>stream Cruise lines often issue future cruise credits to customers when [the lines] cancel a sailing, in lieu of a cash refund. When does my Global Suspension or Cruise With Confidence FCC expire? Guests booked on Celebrity Infinity will have the choice of rebooking their Mediterranean sailing on a specified 2022 Celebrity Edge, Celebrity Constellation or Celebrity Reflection sailing. Maybe. Start completing the fillable fields and carefully type in required information. Book your next Norwegian cruise today! How you can use your future cruise credit and redemption rules can sometimes be a bit confusing. Alternatively, if the new cruise fare is lower than the value of the FCC, the remaining funds will continue to be available on the initial FCC until the FCC expires or the balance is zero, whichever occurs first. Check here before booking an award fare. We may receive compensation when you click on links to those products. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise Line sailing. Quick steps to complete and e-sign Celebrity transfer booking to travel agent online: Use Get Form or simply click on the template preview to open it in the editor. Sign in or create an account. The Cruise with Confidence FCC will be equal to 100% of the cruise fare you paid to Celebrity Cruises for your booking. Any remaining funds on the FCC will continue to be available until you have used the entire value of the FCC or it expires, whichever occurs first. Deadline to request a transfer is May 4, 2022. The credit will be applied to the balance due within 48 hours. This new method provides you with many benefits including: Instant application of Cruise With Confidence (CWC), Global Suspended Sailing (GSS) and Non-Refundable Deposit Program (NRD) FCCs via Cruisingpower, Espresso, Coupon Redemption andLatte, our intelligent chatbot and your personal assistant. When opting for a refund you will forfeit the bonus 25% amount of your FCC. Announcing Our 2023 Cruisers' Choice Award Winners! Celebrity Cruises ; Is FCC Transferable Announcing Our 2023 Cruisers' Choice Award Winners! If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. Find the right card for you. Impacted guests on eligible sailings may choose to Lift & Shift their booking within the guidelines provided before their respective deadline. April 11, 2020 to June 30, 2021 sailings (with the exception of any previous canceled sailings), and any additional sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically. How can I cancel and receive a Cruise with Confidence FCC? Still waiting for taxes and port charges to be refunded to my Credit Card. If guests are on a cancelled cruise, they will receive an FCC and/or refund which can be used on any open sailings we have." Royal Caribbean states a $100 per person change fee would be required. Redeem Cruise Credit Future Cruise Credit FAQs We give you our exclusive bonus offers , plus all qualifying cruise line offers , plus all of the cruise line loyalty program benefits. Guests who would like to reschedule their sailing for another date must do so at prevailing rates. For guests who opted to cancel their reservation and receive a Future Cruise Credit equal to 100% of the cruise fare they paid to Celebrity Cruises under our Cruise with Confidence" program, the same is true.