Appeal denied because I wasnt even sent an explanation (no it wasnt even in my spam folder) and didnt know how to defend myself. For instance; If youre actually not at fault, you could also choose to file for an appeal. What? Tap or click Manage DashPass (mobile) or DashPass (web). This is because youd be asked to provide the details of the reason for your deactivation, in the appeal form. Your email address will not be published. This is the same as most driving gig apps like working for Instacart. Some ways you can create an unsafe environment include: When you create an account, you must agree to the Independent Contractor Agreement. Not all account deactivations give you the option to appeal. Because of these crooked ass, theiving felons that steal other orders so they dont have to pay for their own food! For starters, this thread once again outlines the risk of double-apping and that if youre always late, you risk deactivation from DoorDash. Opening, consuming, or tampering with an order or customer delivery. They tell you the deliverys destination, merchant, and pay before you agree, giving you plenty of opportunities to deny an ill-fitting order. While the above reasons are the most common, some Dashers abuse the platforms services and encourage others to follow suit. Here are a few tips to improve your chances of submitting a successful appeal. Made 3k in 3 weeks, with 3000 plus deliveries. It is vital for DoorDash users to adhere to the companys terms of service and policies to avoid any inconvenience. She later concedes to having received the order, but denies having reported it undelivered. What was I supposed to do? Its safe to say that youre in the clear no matter what outcome your appeal results in. High centered*** not house entered. What Should I Do If My DoorDash Account Gets Deactivated? Checkout: DoorDash deactivation is a process where DoorDash disables your access to make food deliveries on your account. I called support and they said a neighbors camera caught me stealing a package from the delivery address. In a second video posted over the weekend, Yung Tuci updated viewers that his contract violation had been successfully removed. At least, to know for sure whether youre deactivated or not. I dont understand it snd now I dont bring orders to big homes like that. For example, changes to your criminal record or stealing food can result in immediate deactivation, whereas contract violations like consistently being late takes longer to get you in trouble. But then, what can you do about it? If you were deactivated for having a low consumer rating or low completion rate, you will not be given the option to appeal your deactivation. "@DoorDash needs to be canceled if this is the way y'all treat your employees," one person wrote. And when they get a wild hair up their ass and draw straws to see who theyre going to deactivate that day, dont be offended if its you. Archived post. When you deliver for DoorDash, you work as an independent contractor. Customers have to rate their DoorDash deliveries, violating DoorDashs stringent contracts and policies, Copying, framing, indexing, monitoring, or scraping data you should not have access to on DoorDash, Damaging, disabling, disrupting, impairing, interrupting, or overburdening the DoorDash servers or platform, Eating, opening, tampering, using, or improperly storing items in the delivery, Gaining unauthorized access to any resource on the DoorDash platform, Hosting multiple accounts for one individual, Manipulating the Dasher or consumer referral program or promotions, Providing false or fraudulent information during signup or dashes, Breaking any local, state, or federal law while dashing, Discriminating or harassing consumers and merchants on any basis, Engaging in violent, aggressive, or otherwise inappropriate behavior, Sharing personal information like a phone number without permission or disclosure. So I drove my car off the edge and into the neighbors grass up the driveway and out. This article will explain just that. Finally, using software to try and retrieve private data from DoorDash is also a massive violation of their policy. DoorDash gives you the freedom to accept deliveries as you please, but they expect you to complete them. Here is an FAQ about DoorDash account deactivation. Door dash is the shadiest of all the delivery companies! Im sure door dash only pays them pennies on the dollar, greedy bastards! I know for a fact that there are sex offenders delivering for door dash! 3. Can I Sign Up for DoorDash After Being Deactivated? Someone who drops the order off late, with DoorDash missing items, or with an unpleasant attitude often has a lower rating than a Dasher who does the opposite. DoorDash prides itself on offering flexible work to its Dashers, letting people work on their time to serve their community. Someone Ordered Doordash with my card (How and Steps to take), Understanding How Doordash Mileage Reimbursement Works, Do you pay taxes on Doordash Tips? I think they draw names and reasons to be deactivated out of a hat and just run with it, because when you send in your appeal they never provide you with the details of whatever occurrence theyre deactivating you for, nor do they have PROOF of what theyre accusing you for! Also, make it a bit emotional if you can. Im taking this situation as a gift from God, because maybe I was going to be involved in a wreck or a mugging. From there, you will get instructions to begin the process. "I'm an independent contractor, so that puts my job at risk." WebTo avoid having your DoorDash account deactivated, it is important to log in to your account regularly and perform tasks such as accepting orders or scheduling shifts frequently. DoorDash deactivation can happen to anyone. Save my name, email, and website in this browser for the next time I comment. So, dont be disheartened if you mess up one delivery really badly and get a bad review; you have plenty of time to make up for this. My account was deactivated recently with most everything in green 90% and up except my acceptance rate was around 85%. And because youre nota DoorDash employee, you cant technically get fired. If you come across as polite, DoorDash support will be more likely to believe you had a misunderstanding than if you seem brash, rude, or inconsiderate. Wouldnt it be great if everyone had Grub Hub or Uber Eats deliver food that they order from restaurants and either Instacart or Amazon Prime to deliver their groceries instead of using Door Dash? Recording audio conversations may prove your story, but it could also violate the customers privacy, which is against the policy. Our website is supported by our users. Deactivated the same day. Its not even an offense? The appeals form outlines everything you need in order to resolve your issue. For instance, if you just had a simple account deactivation, you could go create a new account. Creating multiple accounts for more than one person or using the same phone number for more than one account. A dasher is not expected to share the information of anyone with a third party. Use of drugs or alcohol while on the job. Yep deactivated because a customers drive had a 6 inch abrupt edge that was totally invisible to me at night. Reddit and its partners use cookies and similar technologies to provide you with a better experience. By answering the questions to the best of your ability, you can build the strongest argument for yourself. If you violate one of their conditions, they can readily replace you with someone who may not break the rules. These arent county jail inmates, but PRISON inmates! In other words, its a way of saying that you violated some sort of DoorDash policy and you cant continue working for them. Travis has experience writing technology-related articles, providing software customer service, and in graphic design. Same goes for dangerous driving, some background check changes, or serious accounts of stealing food or fraud. If DoorDash does not accept your appeal, you may wish to apply for another delivery app. In fact cherry-picking is vital to supply and demand. Check the information about a delivery before accepting it. You cannot sign up using the same information twice as that is a Deactivation Policy violation. Required fields are marked *. WebDoordash permanently deactivated my customer account It's been a few months. A massively viral DoorDash delivery saga on TikTok has resulted in both parties the customer and delivery driver being booted from the platform, DoorDash I sent an explanation to them and they kept me active. 4.95 rating, 100% completion rate, 88% on time. Her Keep in mind that things such as low DoorDash ratings or completion rates are not likely to allow you to appeal. The deactivation can happen at any time, but they do tell you why. How Can I Use a Gift Card If My DoorDash Account Has Been Deactivated? Expect to hear back from DoorDash within a week of sending the appeal. Ensure you remain peaceable and collected when making your appeal. USA. Was instantly deactivated, my wife has and account since we signed up sounds the same time. I feel scared for those that depend on this as their sole income, because they could be deactivated at any time and for any reason, even if they didnt do what theyre being accused of. Youhaveto follow these steps and take a photo of where you leave the food within the DoorDash driver app; you cant just cancel the order and disappear into the night. However, being your boss has its shortcomings. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Browse the most lucrative promotions we offer. You should know that no one can delete their Doordash account from their app. I always texted my customers if I was in a long line at the restaurant or always made sure to take a picture of the drop off. Sign up for notifications from Insider! Occasionally, DoorDash will glitch and deactivate your account. Know what your consumer rating, acceptance rate, and completion rate. The email that I received told me, After taking a look at your appeal and the reason why you were deactivated, we were able to confirm that a violation occurred. Extra Reading Does DoorDash Pay For Gas? Last Wednesday, a TikToker named Yung Tuci shared footage in which he confronted a woman he claimed ordered food but then falsely reported on the app that it had never arrived. You are essentially agreeing to the following terms: These are the basic principles within the driver agreement. Always being late for deliveries is another common Dasher deactivation reason. Also, keep proof of your work if you need to submit an appeal at any time. They honestly dont care who delivers for them as long as they get the money. Not waiting a reasonable amount of time if the customer is not available. I was really having fun. I had two unlucky physical control violations three years ago. Door dash is definitely not a reputable company! However, for us here at Tekitora, we advise you to take the three other alternatives routes as listed below: When you get deactivated, the first step youd want to take would be to check your email. If you have a DoorDash gift card and have a deactivated account, you cannot redeem it. On the bright side, there are tons of other delivery driving apps that you can choose from to continue making money. How can they do an investigation without asking me even one question? Customers will likely complain about this if they see any tampered items. Its very obvious when DoorDash deactivates you since you cant accept deliveries or go online when you open the DoorDash driver app and are deactivated. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/15\/Reactivate-Doordash-Account-Step-1.jpg\/v4-460px-Reactivate-Doordash-Account-Step-1.jpg","bigUrl":"\/images\/thumb\/1\/15\/Reactivate-Doordash-Account-Step-1.jpg\/v4-728px-Reactivate-Doordash-Account-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"