It's been 15 days since USPS confirmed they received my returned item (a week after ordered, within their return policy) and representative, Alicia has twice ignored my refund request.I ordered via Amazon then returned a Hot Spring Spas Freshwater Ag+ Continuous Silver Ion Sanitizer - 2 Pack because it arrived with no packaging, though it was advertised as new w/ photo in packaging. 0000020798 00000 n Here are some of Goalrillas training equipment that can be used to help you achieve your dreams. FreshWater Instant Filter Cleaner contains a spray-and-rinse formula that quickly removes scale, minerals, oils, lotions and other debris from cartridge filters. Great Goalrilla Customer Service We installed a Goalrilla basketball goal soon after we moved into our house and it's been well-used by the kids. We were very pleased with the delivery and installation. 0000018133 00000 n We ordered a Goalrilla basketball goal and they gave us a free basketball to go with it! The competitor below, although be it in another state so its a moot point charges $300 for entire set. Save $200 off + USE CODE SBXGIFT TO GET A FREE GIFT WITH SBX60 HOOP PURCHASE. Our basketball goals are shipped via freight by common carrier. Mike in the installation area sent out Brad and Josh to set it up exactly the way we wanted it. Includes: Actuator, actuator sleeve, actuator handle, actuator cap, pull pin. Departments Top Brands Financing About Us Contact Departments Top Brands Financing About Us Contact Request Pricing Please fill out the form below to receive our pricing. She told me her hands where tied and this is what she has to go through. Subscribe to receive updates, access to exclusive deals, and more. His tutorial was extremely well organized and thought out. The products and service at Recreation Unlimited is exceptional! Live Support Total: Mon-Fri 8am-4pm EST. why is yonkers taxed differently; goaliath replacement parts blockman go mod menu unlimited gcubes . 0000028877 00000 n I will always recommend this company! We are very happy with the end product. We had looked in our area (2 hours away) and couldnt find anything we really liked. Please call us at (800) 689-0281 to start a price match today! Another store in Florida had told me it would be $99 to ship the same item. Accessories that are purchased with a basketball goal will be packaged with the goal and delivered via freight shipping. We had a fantastic experience and our boys love their new basketball goal. All Rights Reserved. I would highly recommend anyone to work with her! Right into voice mail it way several times!!!! If you are needing to order Goalrilla replacement parts, please call Custom Recreation at 1-888-987-4477 to order. We can provide you with the answers to the important questions that come with choosing the correct system to . We'd only had it a few years, but from my experience with warranties I expected we'd have to cover the cost of repairs. Color of pin may vary (black or silver). 0000020538 00000 n In addition to the LED Hoop Light, the Yard Guard is another best-seller and one of our favorite go-to accessories. 0000021761 00000 n Check out our FAQs for quick answers and our entire Resources section for more detailed information. This process was Great and Extremely easy to complete. She walked me through the process and explained everything that would happen and I purchased a basketball goal. We said we believed it was included and we want to reach an agreement where we can meet in the middle, a very reasonable request like not charge anymore in install or cut the cost down because we are adding more items and are going to be returning customers, but that doesnt matter if Alicia, the GM woke up on the wrong side of the bed that morning.When I spoke with my sales person post installation I agreed to around $5-600 in additional charges to get the bubble panel on our set and change couple things but Instead they want to charge an additional $299 to install. Special exclusions can apply for Black Friday and Cyber Monday sales. In-Ground Hoops Free Backboard & Pole Pad Goalrilla DC72EI 72" In Ground with Direct Connect Technology $3,599.95 Free Backboard & Pole Pad Goalrilla Fixed Height Hoop is compatible with all Goalrilla hoops with a 6x6 post or smaller. Goalrilla is the industry leader and top choice for in-ground adjustable basketball hoops. I do not recommend this company nor will I ever buy anything again from this company!!! Linzi and Alicia were so kind and understanding through our waiting. Ask for Roger for installation otherwise avoid their installation services. It was a fun thing for my kids and our hot tub is better than we could have hoped. 0000015728 00000 n Concerned about damage, I returned shortly after he left. We love our new spa; it's exactly what we wanted. Goaliath Replacement Actuator Handle Fits Goaliath Prodigy, Ignite, and Warrior Hoops $15 New Goalrilla Replacement Actuator Handle Fits Goalrilla DC71E1 Hoop $20 New Silverback Portable Basketball Hoop Weight $39.95 Free Backboard & Pole Pad Goalrilla Fixed Height 72" In-Ground with Glass Backboard $2,999.95 Save $200 off + USE CODE SBXGIFT TO GET A FREE GIFT WITH SBX60 HOOP PURCHASE. Align holes in all 3 parts and slide Pivot Tube (#14) through holes in Actuator Cap (#13) Plastic Actuator Sleeve (#15) and Steel Actuator (#16) until equal amounts stick out through both sides of actuator. 2011-2015 Hyundai Sonata lock actuator, door handle, window replacement Rust . 0000006167 00000 n Is it time for an upgrade or looking for ways to play smarter for longer? Still best place around to look for sheds and play equipment for children. . Slide Pivot Tube (#14) in hole near the top of Actuator until equal amounts stick out on both sides of Actuator. You can definitely count on Recreation Unlimited for excellent service and fair prices. Well break down below the fivetypes of replacement rims sold and which you should purchase for your hoop. Also have to pay for Return shipping to send item back plus they would subtract shipping cost from my original amount paid.Do not buy from this company total scammers to consumers. From the knowledgeable staff selling on the floor, to the friendly office staff to the install guys. Do NOT purchase anything from Recreation Unlimited these crooks! 0000001905 00000 n that just answered me and gave me some kind of real idea of cost and answered all my questions I had before actually heading out to get a hot tub. Goalrilla Replacement Net $ 26.99 $ 17.95 Goalrilla Replacement Post Cap $ 12.99 Goalrilla Goals for Fun and Competitive Play Goalrilla goals are among the most popular residential basketball hoops on the market due to their incredible durability and arena-like performance. *NOT compatible with the DC, EI or DC72EI models. Within two years, strong winds knocked it over. Had a sale going on, didnt buy first day. They were gone in less than 30 minutes. The Goalrilla CV is built to take on anything the suburbs can throw at it, It's pure Goalrilla through and through. This field is for validation purposes and should be left unchanged. The handle is the part of the actuator that allows you to raise and lower the height of the rim and backboard on most* Goalrilla models. 0000001482 00000 n B2257 Rim (Goal Assembly) Price B2257 Backboard Price B2257 Board Arm Prices B2257 Post Prices B2257 Actuator Price B2257 Hardware Kit Price Goalrilla Pro-Style Breakaway Medium Weight Basketball Hoop Flex Rim. This direct add-on kit bolts on to your new CV60 or CV72 basketball system. (Don't worry, we'll never use your email for anything other than keeping you informed about upcoming sales - we hate spam too! The goal is amazing. 4.1 out of 5 stars 56. Depending on the specific hoop, it will require up to a 4 foot deep footer filled with up to 1,600 pounds of concrete. It has a powerful water spray that fully cleans filters when combined with spray cleaner. GOALIATH Victories are earned before game day. If you need further assistance, please contact us at 1-800-362-4625 between the hours of 7:30 am - 4:30 pm (CST), Monday - Friday or email Customer Service at info@goalsetter.com. In StockUsually Ships in 1-2 Business Days. . I contacted them and recreation unlimited.The next day I received an email from Nicole Whitaker stating that she had contacted the carrier and confirmed it was lost. Two days after the base install, Cierra called to inform me when the goal would be installed. Went into show room, checked out a few different options. The pin is removable to restrict access to the basketball goal height adjustment mechanism, so you can prevent others from changing the height of the goal. SPONSORED. I would recommend buying from Recreation Unlimited. Got it installed in no time and the gentleman explained in easy terms how to maintain it. We just purchased our second hot tub from Recreation Unlimited! $202.17. Basketball Court Marking Kit $9.99 Official On-Court Basketball Net $14.99 Universal Mounting Bracket $39.99 Heavy Duty Basketball Net $9.99 - $11.99 Shot Arc Training Aid $39.99 Converter Mounting Bracket $149.99 All-Weather Basketball Net $3.99 Arena Foam Backboard Pad $229.99 - $249.99 U-Turn Lift System $249.99 Out of Stock Heavy Duty Pole Pad Linzi was so great at communicating with us and the service was great. The handle is the part of the actuator that allows you to raise and lower the height of the rim and backboard on most* Goalrilla models. Silverback B8402 (NXT 54 In-Ground) 3. . Please ask your sales associate for specific pricing for replacement part shipping, as it is based on location, weight, and size. *This product is only intended for use on Goalrilla models and is NOT compatible with the DC, EI or DC72EI models. We even told Sheila, our sales person, that we want it.. but nope. Thanks all! This is laughable in my experience. Our accessories are shipped via UPS/Fedex ground. 0000006369 00000 n I highly recommend! Goaliath basketball hoops excel your skills and prepare you for challenges of the game with authentic basketball practice equipment that is battle tested and warrior approved. They called ahead to let us know when they would be there. They would have known this if they would have called me vs. text me.Overall, I am very disappointed in the lack of knowledge of not only the tub itself, but the electrical hookups needed and the installation "dump and go" of the delivery people.I will say, the actual tech that came out and plugged the unit in and went over the unit was very helpful and I have no complaints, in fact, he confirmed many of the issues I mentioned above were due to the lack of knowledge of the other people involved.Instead of it being my responsibility to call back in over and over to talk to customer service about shimming options for the tub, I hope this review leaves future buyers the awareness that they need to do their own research upfront because once installed, Recreation unlimited will wash their hands of your concerns via text message.If someone is interested in changing my experience with this, my contact information is on file at your office.Matt. Because the goal is bolted to the in-ground anchor, youll just need to purchase and install a new anchor kit when you move to your new home. Features: Medium Duty Crank ; For use on First Team Vector, Jam, Attack, Force, Challenger, & Roofmaster; For Vector & Roofmaster an eyebolt is used and will need to be reused ; Is it time for an upgrade or are you looking for ways to play smarter for longer? Goalrilla Actuator Handle and Pin for DC72E1, Rolink Haus Mobile Detailing Ceramic Coating. The pin is removable to restrict access to the basketball goal height adjustment mechanism, so you can prevent others from changing the height of the goal. It was immediately apparent: we were left with two fresh, deep gouges in one of our PVC composite deck boards.After several email exchanges with Recreation Unlimited's service department, we were asked to provide a quote for repair. And keep your basketball ready for action with the convenient basketball holder that mounts directly to your hoops post. !If we ever need another one or know anyone who wants to purchase a new hot tub, Recreation Unlimited is where we will refer everyone!!! Like all Goalrilla goals, the actuator handle on the GS54 makes it easy to adjust the goal from 7.5' to regulation height 10' in just a few seconds. 5-star experience all around for our new hot tub. The new goal looks great. Delivered on time, as ordered & promised. The installation tech told me that the hot tub plugs into a standard 15amp plug and draws 13amps. They did a great job! The delivery team was very good and helped us get everything running. The base was perfectly level (not that perfect is required). Subscribe to receive updates, access to exclusive deals, and more. We require acceptable proof that such a price was quoted and the address of the competitive website. 0000021012 00000 n The installers arrived first thing in the morning. Check out our Basketball Blog for in-depth articles covering questions you may have, helpful tips, and inspiration to get the most out of your basketball hoop! Talking to them on the phone they advised me on specials they were running and when they would expire. *NOT compatible with the DC, EI or DC72EI models. ? but dont question it, We asked the GM to work with us and at least meet in the middle as our sales lady made it seem like it was an unnecessary charge I even asked Alicia , the GM and she said leave it on is what Sheila, our salesperson said when we inquired about the additional charges, referring to the additional install fee. Brad has an incredible amount of knowledge and experience with how to maintain a hot tub. $50.00. college board geomarket map 0000015706 00000 n The folks from RU kept us informed every step of the way. Tues-Sat 10am - 6pm EST | Sun-Mon: Closed. We are so thrilled with our new hot tub. Relocation Are you moving to a new house and don't want to leave your hoop behind? Jackie was wonderful. (We originally were quoted 490 then it went up to 800 when upgrading. She helped me get set up to get the foundation for the goal and told me not to hesitate contacting her with any questions. She replied with, " there is no way to provide proof of something that did not happen. Escalade Sports only handles the warranty claims and missing parts claims for Goalrilla basketball systems. He said the salesperson was wrong.My home is a new build home with a standard concrete patio. Overall a wonderful experience, will definitely be returning to Recreation Unlimited for future outdoor shopping. This replacement handle is compatible with the SB54IG, SB54, and SB60 basketball goals from Silverback. I ordered the 6 foot version and they sent me the 4 foot version. 2023 Goalrilla. The shed itself is very well built and I couldn't be happier with my purchase. AnchorGel Polymer, Replacement for Sand and Sand Bags to Keep Portable Basketball Hoops, Patio Umbrellas & Other Equipment with a Base from Falling Over, More Effective Than Water Alone - (16 Ounces) . Train with Goaliath. Price. We purchased a Cal spa. We LOVE our new shed from Recreation Unlimited! If you have any questions, please call to speak with a goal specialist. or Best Offer. The slope is very small, however once the tub was full, you could tell it was an issue because one side of the tub was higher in water than the other, and the water was falling away from the filter and pump side. Will recommend both Jackie & Recreation Unlimited to anyone interested in a new spa. Rims, backboards, and height actuators often are in need of repair or replacement. The installation team were prompt, friendly, and did a great job. It also features a durable, powder coated finish and corrosion resistant hardware so it can handle even the harshest weather conditions. All Rights We looked at their sheds and had a hard time deciding which style to buy. You need to have a place for the dirt to be dumped. Kaitlyn was wonderful to work with through the whole process. (2) $229.99. We look forward to helping you get the most out of your hoop! 0000011191 00000 n I almost bought a 54" backboard but ended up buying a 60" backboard and I am happy I did. Looking for a pro-style feel? I immediately went outside to check to see if everything was okay. Our hot tub was ready ahead of schedule! STBLZR Technology significantly reduces the shake of a basketball goal after a dunk or rebound and completely stabilizes the backboard of the goal at regulation height. However, they found what they could control and worked their hardest to get their customers taken care of. Do you offer Goalrilla replacement parts? So we picked going to Recreation Unlimited specifically because she was so helpful and everything else fell into place and went great! If you are looking for a spa or anything related, give Linzi a call. Showed up on the scheduled date and knocked out installation for both products on time and without leaving a big mess behind. Our Brands Athletes who stop at nothing deserve the Goalrilla family of brands - the in-ground basketball hoops that truly replicate the in-game experience. See Figure 3. The payment was to be made directly from one company to another, so I had nothing to gain.Alicia, their service manager, quickly responded that our contractor's estimate was "unreasonable" and declined coverage. Accessories and parts will be shipped via UPS or FedEx Ground. It all starts with a goal, dream bigger than your driveway with Goalrilla. Consider their service department's work "AT YOUR OWN RISK" or better yet, take your business elsewhere!Find a company who stands behind their work and treats your home like their own. Our family is loving our new basketball goal. Published. We bought a playground just two years ago and they installed it. This is a direct add-on kit that can be bolted on to your new CV60 or CV72 basketball system. They dont follow up and they dont care unless they can bill you extra for omitting info about your original purchase. trailer << /Size 95 /Info 40 0 R /Root 42 0 R /Prev 802842 /ID[] >> startxref 0 %%EOF 42 0 obj << /Type /Catalog /Pages 39 0 R >> endobj 93 0 obj << /S 231 /Filter /FlateDecode /Length 94 0 R >> stream Women did everything in her power to not allow a refund. 2023 Goalrilla. I was looking for a shed and had been pricing them. The installers arrived for the install on time (actually, a few minutes early) to install the base. The backboard is designed with Revolutionary technology that helps absorb the shocks and reduces the shakes after dunking. Cierra was in touch the first business day of the new year to setup an installation time. Nice Job. 0000013418 00000 n From Jackie, to Brad at install-all experiences have been fantastic!Highly recommend! Give this man a raise already! They got to work and sure enough, we had an installed spa, up to temp with balance chemicals by Wednesday evening, the day BEFORE Thanksgiving. Bottom line, we are very satisfied and we love our new shed. Actuate your basketball hoop's rim up and down and set up your hoop at the desired playing height. Q{?,Z^Pba |8^h?9-VGps-^7p|\[ooV-'r2F`U)4eI0y+qt* Y*+{{MO$ve+^NAOes>Y@mLry%UCDr|^q)>Nb}zh&M;#Tjq4;\BSwmnr;||t~YkafYRA''5 Wasted two weeks, only to tell me they only service two brands of spas, which didnt include mine. This product does not include the full actuator. I told Courtney several times I bought the product off of Recreation Unlimited and not off the Manufacture. Best purchase I have ever made! She also stated a replacement part would be sent out same day.This is outstanding service from rec unlimited. 5 Stars! BasketballGoalStore.com will meet or beat the price of any exact product model sold online! Goalrilla filter applied; see all. Highly recommend Angela at RU, she was so kind, educated us, not pushy and got us a great deal. FT1400-CRK Medium Duty Crank Actuator. The goal went up and my son had the biggest smile on his face when he saw it and that's what it's all about.