Tip for consumers:Call to find your local sales rep! (Attachments: #1 Standing Order, #2 Consent Form, #3 VDRP) (York, M) (Entered: 04/15/2019), (#2) NOTICE OF INTERESTED PARTIES by Hattori Hanzo Shears, Inc., a California corporation. So now they are saying they cant do anything until they collect the balance . But nowadays, it doesnt feel so foreign (global pandemic, we see you). best Between everyone in the shop, we have spent over $10,000 total! Apply online instantly. While shears arent our usual go-to topic of choice, its still an important sub-section of beauty, so weve done the hard yards and found the best shears on the market for all hair types, skill sets, and style preferences. Second of all, since when can a NON-account holder give authorization to take monthly payments from someone else's account? So i will never buy from them again. Company Description. Last time I saved the message so if they tried to say they didnt call I have Proof. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. And no one is getting back to me in a timely manner. I used one pair 2 times before I realized there was a chip in them. I reached out to corporate office June 30th and then was told they werent even shipped yet. View summaries of the complaint descriptions and responses. What feels comfortable to you? My stay sharp still has not yet been cancelled and I just saw on my statement that I've still been paying since then. On 04/12/2019 Jemmings filed a Civil Right - Employment Discrimination lawsuit against Hattori Hanzo Shears, Inc. No one wants crampy, uncomfortable fingers when snipping away. Our current rep was a hairstylist for 15 years before she started working for hanzo, so I felt like I could be honest with her. (Hutner, Lindsay) (Entered: 04/12/2019), (#1) NOTICE of REMOVAL from El Dorado County Superior Court, case number PC 20190129 by Hattori Hanzo Shears, Inc. (Filing fee $ 400, receipt number 0972-8210007) (Attachments: #1 Exhibit A, #2 Exhibit B, #3 Civil Cover Sheet) (Hutner, Lindsay) (Entered: 04/12/2019), U.S. District Courts | Intellectual Property | I just don't think that I would spend another $900-1200 on them again for the same result. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Tip for consumers:Demo before you purchase. Thank goodness I love my shears more so they make up for it. 5. When you start to treat yourself the way you see yourself, your clients will pay you more, you will put out better haircuts, and most importantly your self esteem as a stylist will improve. That was a lie. I was asked questions to help him determine what shears would work for me the best. Hanzo is a GREAT company to work for." Job Description. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Work/Life Balance. I've only used the other pair I bought for point cutting and slide cutting like 3 times because they snag the hair. They dinged my credit card they had on file for over $500. real person. Ever heard of a BOX to make the shipping more secured? We use iShears in our workshops as its shears have extra sharp long-lasting cutting edges. I actually went to the school from the person talking about Ishears and it was about getting my money more than education. . We definitely don't want ***************** to be stuck with high valued tools that she does not want, and we're happy to work something out for her, but it's not our fault that she was unaware that the products she purchased had a return period. Mental seems faulty . Seriously do yourself a favor and get a pair of Hanzos. Our best overall pick is the Matsui Aichei Mountain Offset Shear. Either way, a misunderstanding occurred so I contacted ************************ and collected the information necessary to create accounts for all 4 stylists, logged orders for the shears they each purchased, provided each stylist a breakdown of the discounts applied, and gathered the required payments. Wet/dry haircutting puts different demands on metals that comprise shears. The same shear is available in just $200 on iShears.com. Powered by Shopify. No voicemail was left. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. One of the best Beauty business at 3941 Park Dr, El Dorado Hills CA, 95762 United States. Service 13 Value 13 Shipping 13 Returns 10 Quality 13 Positive reviews (last 12 months): 16.7% View ratings trends 7 See all photos Comment (choose all that apply). The process was smooth and Jeff help out the entire way. Hattori Hanzo Shears Sales Reviews Updated Oct 25, 2022 Find Reviews Clear All English Filter Found 64 of over 85 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 4.3 86 % Recommend to a Friend 96 % Approve of CEO Christopher McCarley 36 Ratings 5.0 Current Employee, more than 5 years 1. Thank you for posting this, you just saved me $1,800 . Whether it's the cover of Vogue, New York Fashion week, or Back Stage on Broadway you will find our shears going to work, making the world we live in a more beautiful place. Matsui Aichei Mountain Offset Shear at Scissortec.com, Coolala Stainless Steel Hair Cutting Scissors 6.5" at Amazon, Tweezerman Spirit 2000 Styling Shears at Amazon, Equinox International Professional Razor Edge Series Hair Cutting Scissors at Amazon, Sirabe Hair Cutting Scissors Set at Amazon, Fromm Explore 5.75" Hair Cutting Shears at Ulta, JAVENPROLIU Professional Hair Cutting Shears at Amazon, Pacinos Styling Shears at Barbersalon.com, Matsui Matte Black Aichei Mountain Offset Shear, Coolala Stainless Steel Hair Cutting Scissors 6.5", Equinox International Professional Razor Edge Series Hair Cutting Scissors, The 13 Best Hair Products for Shine and Luster, Sirabe 10 Piece Hair Cutting Scissors Set, The 12 Best Professional Hair Dryers of 2023, JAVENPROLIU Professional Hair Cutting Shears, Tecto Professional Stainless Steel Barber Scissors 6.6", The 12 Best Professional Hair Color Brands to Help You Achieve Your Dream Hair, What to Look for When Buying Professional Hair Shears. Country of Origin claim), choosing a selection results in a full page refresh. om ons te informeren over dit probleem. I called again 2 weeks later and still they tell me excuses that theyre almost done and my reps ***** doesnt work. I'd send it back but I don't have the time or energy to do so. Starting around the hairline, twist each section before you point and snip the very ends using your shears. Contact them directly! I just continue hearing what a terrible company they are and this just proves it. Interested in Hattori Hanzo Shears, Inc.? To learn more about reviews and trust on sitejabber.com, visit our. My calls and messages arent being returned. enviando un correo electrnico a 2.8. The loaner shears were so dull I couldn't work with them and the reps won't even come out to sharpen your shears unless they think they can sell you more. Have a question about Hattori Hanzo Shears? I own one pair and am still paying off 2. They will send off any shears to sharpen for you and leave you hanzo to use. Your hairstyle matters as well. pour nous faire part du problme. After waiting 1 month to have them returned I reached out to him asking if they were done and got zero response. (I had a heck of a time getting Hanzo company to fix them). Public Records Policy. I have had both poor reps represent the brand and really great reps. Finally, one place to get all the court documents we need. Join the Hanzo Nation! He said it was taken care of & everything was good. Gain trust and grow your business with customer reviews. get quotes and more. New Low in doing business. Si continas recibiendo este mensaje, infrmanos del problema They try to seem that they have their operations under control when their employees are underpaid, burnt out, and unhappy. your Cutting blunt, horizontal lines in the hair at home is dangerous and difficult to get right without proper training. The representative assured me that it had been cancelled. They're argument for the claim they have received no cash payments is that they have not had a rep to the school in "months". She selected two alternative shears which were shipped to her on April 3rd. They are heavy, unbalanced and uncomfortable to hold. They claim to have received "verbal authorization" from my daughter to deduct monthly payments from my mother's checking account. 3.1 out of 5 stars for Work/Life Balance. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. By far one of the best shears I've purchased, couldn't be happier! First of all, choose something that aligns with the size of your hands. Tip for consumers:Cheaply made, very expensive, bad customer service, large cancelation fee, Products used:Shears, sharpening services. I'll wait Charged me for loaner schears that I never had! I left her a message today to follow up on the replacement shears that have been sent to her. Our complaint history for this company shows that the one complaint brought to the companys attention was responded to and given proper consideration. Hattori Hanzodoes do business with Pingyang Yonghe Scissor Co. in Wenzhou City, China but it's unknown of what they have manufactured there. para informarnos de que tienes problemas. I purchased the HH8, in 2010. best shears Ive ever had in my 30 years.and customer service. I called and they told me they would look into it and get back to me and no one ever called back. Overview 85 Reviews -- Jobs 54 Salaries 12 Interviews 12 Benefits 8 Photos 26 Diversity Follow + Add a Review Hattori Hanzo Shears Sales Coordinator Reviews Updated Jan 25, 2021 Filter by Topic Work Life Balance Compensation Coworkers Culture Career Development Management Benefits Workplace Hanzo's manufacturer is on alibaba. I was a huge advocate for this company and over the last year it has gone to total crap! Wir entschuldigen uns fr die Umstnde. This fact does not disparage the company in any way. They provide a sharpening service, when the scissors need repaired . As a small business owner & wanting the best for our clients & barbers, each & everyone one of my five barbers has a pair of Hanzos. Hattori Hanzo Shears ranks 441st among Hair Care sites. Our customer service representative wasn't aware that you can't cancel a subscription that is paid in full, and that the correct action was to turn off the auto-renew feature. If theyre bigger (and your fingers are longer) go for a longer shear and vice versa. I saw the BBB reports and then found you. We are sorry for the inconvenience. Do not listen to the stylists and barbers that are sponsored by them! This business is not a member of Business Consumer Alliance. I can't be certain whether or not she and the sales representative discussed the return and exchange policy verbally, but it was stated on both the paper order form she signed (see attached) as well as in her emailed confirmation of the order. I used the service multiple times before , the most recent time I used it the rep st the time who Ive dealt with. Be Great! Lie. Revenue: $25 to $50 million (USD) Competitors: Unknown. Unfortunately we were unable to accommodate her request to return due to being outside the 15-dat return period, but we want to ensure that *********************** has working shears that perform to her expectation. On that date she used 3 of her allotted 4 sharpenings for the year (order #******). Stay away is my professional experience. She is brilliant at what she does and I cannot wait for her to come back!! There was a class action lawsuit filed in the state of California on Feb 13, 2020 against Hattori Hanzo. These shears were over 600$ so they were an investment. This situation has been resolved to ***************************** satisfaction. Hattori Hanzo Shears. At this point, I DO NOT want to be associated with Hanzo taking anything from my account, unless I agree, but again I don't even have an option. And the best part of all, documents in their CrowdSourced Library are FREE! Complaint Resolution Index (CRI) Explained. Hattori Hanzo's high prices were the reason I started Denver Shears Co. What shears were you trained on? Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. 2 complaints for Hattori Hanzo Shears, Inc.. Company resolves 100% of complaints brought to its attention from Business Consumer Alliance. naar Waste of time and Money! Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Co workers all have different style shears all of them are a problem. He also said it was no issues what so ever to create accounts for each girls order so that they could make payments. Not in the slightest. Not only do I operate Denver Shears Co. but I'm also a licensed cosmetologist and barber and I too have fallen victim to buying $600 Hattori Hanzo shears back in beauty school. Made from high-quality steel and with an adjustable screw for customized tension, these work well on all hair types and styles, from crops to long layers. | You have to pay a monthly subscription of $13 for "insurance" I needed replacement shears and they refused to let me use my insurance and it took them 6 months to come out and sharpen my shears then it took another 2 for them to be delivered after sharpening. I love the performance, style, and quality of the shears, plus the Hanzo Nation team is amazing. I have moved to a different state and am trying other options. I ended up trying out a few pairs and only had to put 10% of the total in a deposit, so he could ship me the shears to try. This is very invasive and they have got to stop with this harassment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Theyre made from Aichei Japanese Steel and come with finger inserts so you get your best fit, plus the fine point means you can feather or add texture to the hair. While a splurge, they come with a lifetime warranty as well. I left a VM for ************* today to apologize for the delay in returning her shears from sharpening. So I sent my shears in, and lo and behold when I got them back they still weren't working right. If you click on links we provide, we may receive compensation. A few weeks later, I started to receive calls from a random number, and I do not answer phone calls unless a voicemail is left. How do you use your texturizers? (916) 790-5291. My girls have sceen shots of their call attempts being made. We independently evaluate all recommended products and services. Crafted of high-carbon Japanese steel, Mambas are used by legions of the world's best hairdressers and barbers. As a product is supposed to be made to fit according to certain audiences demand, customer makes sure that the product he/she is buying should be of best quality keeping in a reasonable and affordable price range. No matter how many numbers I block, or telling them to stop, the text messages never stop. If youre looking for a shorter blade for more specialized work, this kit from Diane is a great option. I was told when i bought my HH-3 5.5 double swivel shears 5 years aho that they would have a life time warranty about a year ago i started having issues with my shears doing scissor over comb. (Hutner, Lindsay) (Entered: 04/15/2019), (#3) CIVIL NEW CASE DOCUMENTS ISSUED: Initial Scheduling Conference set for 8/15/2019, at 02:30 PM, in Courtroom 3 (KJM), before District Judge Kimberly J. Mueller. You can always remove more, but once it's gone, its gone.. I did reach out and called Hanzo but no one got back to me so I left it at that. Their performance is OK but I still can't get over how low quality they feel to use. Stay away from this company and anything they are offering! As I also conduct hair cutting workshops, I never recommend hattori hanzo shears to my students. These are awful shears and when I paid the amount of money I did, they should be the GREATEST. When I got them back they still don't cut worth a dang. At the time of publishing, we were not able to find any professional hair shears from a Black-owned and/or Black-founded business. Getting a hold of anyone is impossible and I do not want to be stuck with these cheap pair of shears that I cannot use to do my job and per their website satisfaction guaranteed. I purchased a pair of shears about a your ago, and they seem duller than they should be, Please note, comments must be approved before they are published, Hattori Hanzo: The Downward Hustle Overview. Handmade from steel, these colored shears are not only fun to look at but work a treat on all hair types. We sell scissors to professional hair stylists and barbers. It's unacceptable your clients are paying this much money to be treated this way. They're not worth the price, it's a sale created based on emotions. They give you the ability to slide cut like glass. Hattori Hanzo Shears, El Dorado Hills, CA is a company that steals and lies. Job Description. 3941 Park Drive, Suite 20-446 El Dorado Hills, CA 95762 Which brings me to now 7 months later and I am charged again without any authorization whatsoever. Our local Hanzo representative collected the shear from her and was supposed to send it in to be exchanged for a brand new shear, but forgot about it for a period of about a month. They come from a 100 year long history of quality shears that are handcrafted in Japan andare ergonomically designed to perfection. Write reviews, ask and respond to questions, Which costs an extra $10 - muzutani includes sheath for shears that are $1000 - this company is bull$#*! *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. When it comes to serious style overhauls or technical shapes, Nader suggests waiting it out until you can see a professional. See more Hattori Hanzo Shears reviews. Hattori Hanzo Shears, Inc. is rated with a AAA rating from Business Consumer Alliance as of 4/18/2023. Complaints Hattori Hanzo Shears, Inc. Beauty Supplies View Business profile Need to file a complaint? Since only 10% of the population is left handed, many manufacturers simply overlook the needs of their left handed audience and default to producing right handed tools only. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. 61 customer reviews of Hattori Hanzo Shears. Kelsey Turnquist v. Theraldson Hospitality Staffing, LLC et al. Bull$#*! We strongly urge you to not submit sensitive personal information on these forms. The highest earners in the top 75th percentile are paid over $119,915. another week goes by i call and speak to a manager ******* who says she will send me 2 new pairs directly to my salon and i wouldnt pay for shipping and she would comp my sharpening fee, that was July 11th, a shipping label was created and she never sent them to *** to be delivered. message, please email He never did. Every haircutter employs texturizers for different effects. Im requesting a breakdown if we left on one order and I collected from them myself but still no response. Hattori Hanzo's Mamba family of shears and texturizers are among a rarified group of some of the finest haircutting scissors made today. BCA has no information regarding advertising review at this time. Login. I don't see that any attempts to contact us were made prior to that date. The hype is real, Hanzos are my new babies. para nos informar sobre o problema. We've constantly had issues with billing, withdrawing money when they are not supposed to (overdraft fees included), asked to change the monthly auth withdrawl date (not done), waiting forever to get shears back from the sharpening service, paying cash to get shears sharpened. Designed with a thumb cradle instead of a rounded thumb, we developed the HH22 to pocket the thumb for much more complete control in precision and scissor-over-comb work. My initial decision when purchasing shears from this company relied heavily on the fact that I was able to test them out and return them and keep the ones I liked. The class I took with Presley Poe was exactly the kind of inspiration I needed. I have been using hanzo shears since 2014. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail We can narrow down the perfect set based on Ordered pair of shears along with 5 coworkers the product was defective and the shears were taken for repair havent heard anything there has been no communication on their part every loaner shear is also unusable and defective . I spoke to ********************* and explained the situation and have refunded her for all four payments that were taken in error. (Text Only Entry) (Schultz, C) (Entered: 04/23/2019), (#6) STIPULATION and PROPOSED ORDER for Dismissal With Prejudice by Hattori Hanzo Shears, Inc. (Attachments: #1 Proposed Order)(Hutner, Lindsay) Modified on 4/24/2019 (Huang, H). I pay for the stay shape which is a joke because when the old rep left I have now spent 3 months chasing a new rep who we havent seen or heard from. ********************** contacted our customer service department and made us aware of the situation so we agreed to send her a brand new replacement.