Selling these low-priced items will help you gain the trust of Grailed users as you close more sales. I will not use PayPal and eBay in my life. Also one first class item costs a US seller minimum $2.60 to ship that same item is .30 for China. The app has helped thousands of other resellers, and you can be one of them today. Very glad to hear you got your money back. A friendly note, though: Mercari will not honor your claim if your item or account isn't qualified for Seller's Protection (more on this below). The whole thing looked open shut from my side. Letting OneShop handle the automatable tasks would help. Scammers in search of money and credit-card information are exploiting more young people on their home turf of social media. Check out what 2,167 people have written so far, and share your own experience. Paul Lussier, a Chase spokesman, called the situation Hinton faced heartbreaking. Mail tampering is also a problem. Never pay for expensive items with a bank account or balance! (I do not I had escalated this issue to Ebay and they were able to give me my refund. Been waiting for months for their agents to help but they keep on ghosting. Update: I felt hopeless and almost forgot about the case until I remember that the payment used my bank account as a funding source because I had no money in my Paypal account at that time. No violations from my side. I received some Doc Marten boots from a seller that gave me a size 10 left boot and a size 11 right boot. Now I have deducted $120 from my PayPal credit and asked me to pay interest. The FBI explained on its website: "Investment or business fraud schemes will try to lure you in with the promise of low- or no-risk investments. What a shame that both eBay and Paypal couldnt protect their users. More potential buyers will flock to you once you have become a trusted seller. Who cares about lost paypal services. The professional-sounding scammer kept her on the phone for over an hour and, at one point, told her she needed to reset her bank credentials and password in order to stop the fraud. Hinton is still calling on financial institutions to do more to protect customers from having their money instantly swindled away by scammers who can so convincingly pose as bank employees. If this unfortunate case happens to you, make sure to let Mercari know about it within 24 hours (as soon as possible is best, and don't forget to enclose clear photographic evidence). And everyone in ebays customer service has no clue of other departments calling you in their system. 5/5, Fantastic resell platform as a buyer and a seller. We've listed below three typical scams on this platform. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. They charged me with 50$ instead of 5$ and they refused to refund and they said that they already shipped my order (total lie), and now I got a notice that Ive received something with 30 grams weight. Experts want you to be wary of those words as they're often a big red flag. Disclosure: We might earn commission from qualifying purchases. This scammer had 155 feedback 100% 1 negative feedback being over 90 days old. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. You can save some money on eBay for a few items but you will lose a lot moretime and money if just one of them is a fraud. I made the transaction through PayPal and let Grailed know, and they helped through the whole process and steps in creating a dispute case to get a full refund. I think youre a scammer or a total moron.You waited ten days to dispute the claim.An honest buyer would never wait 10 days and would check on their package immediately to file a dispute of an empty box.I side with the seller on this case.There should be a two day return policy like what offer up has because the scamming buyers out number the sellers by a ratio of 100:1. Grailed buyers protection is a scam You pay a lot of fees to be covered by Grailed Buyers Protection but if something happens they will never help you or respond anyway. The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. I left the box in a corner for 10 days and when I unboxed it, I couldnt be more surprised as this was the first time I received only the packaging of the product with no content inside. Grailed's Support team was very understanding after reviewing all detail and gave me a partial refund.Thanks Grailed! Didnt pay anymore mind to that. Your timely response to an inquiry or a notification could not just make or break a sale but also win or lose a return claim. One guy is able to disguise himself as your bank. Never leave too much money in your PayPal account, make sure to transfer all to your bank as soon as you receive any payment. I noticed but didnt pay to much mind that the senders address from the seller was not from Arizona as this is where purse was shipping from. This is unfair as I am victim of fraud. I paid with something called Afterpay which is also probably a scam. Hi there, I just reached out for more information to look into this for you, thank you! He said the bank is working to educate customers about scams and has added safeguards such as requiring customers to enter a one-time password sent to their phones before adding new wire transfer payees to their accounts. Dont accept a package ifitis significantly smaller or lighter than the product dimensions and shipping weight which could be found on Amazon. Kelli Hinton lost $15,000 after a scamster posed as a Chase fraud investigator and emptied her account. Im a ebay seller so I KNOW Them very well. Why did you leave it there for 10 days without opening it? I returned a laptop weighing over 6lbs weighed by canada post. A buyer unfairly opened a claim and PayPal even ruled in his favor so i lost a lot of money. Super interesting items, met a ton of cool people, quick and helpful customer service, ease of use of app, Grailed payments, instant/speedy payouts, user friendly app, authentication processes.The only complaints I have are a) not being able to turn off PayPal as a form of payment (because we have just had it with PayPals chargeback protection process, but I hear theyre moving toward making Grailed payments only an option for trusted users) and b) no option to customize page aesthetic and reorder items. Scammers in search of money and credit-card information are exploiting more young people on their home turf of social media. We also ensure all reviews are published without moderation. I will not specify the details of the scheme for fear it would be repeated. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. After that, I have received abusive and threatening messages from the seller (fernmar7517). They responded the same day and handled the issue. This was my first time using Grailed and I would love to use it more, if this issue gets resolved. Create a seller profile with sterling ratings and feedback from happy customers who've had great experiences shopping your closet this would intimidate potential scammers. For your peace of mind, you may want to avail yourself of the Shipping Protection offered by Mercari. Used to love grailed but they decided to ruin the platform by witholding money for weeks for international sellers without even providing them with the functionality with which they are justifying this policy move Cant make grailed payments or pre paid shipping available to me for years but when it comes to this witholding policy its available straight away lol ABSURDWhen will you finally provide grailed payments or prepaid shipping to European sellers ? The phrase in question is "guaranteed return." Someone wants your bank log in information. Gave me a reason and a solution straight to the point no extra BS just took care of business. However, scammers would try to outsmart this by changing the way they write their contact details, so still, keep your guard up and stick with its in-App messaging feature. Before uploading, check if the photos are high-quality or clear. Keep scammers at buy with these smart moves: Strive to establish and maintain an excellent seller reputation on the platform. I hope these scammers get whats coming to them. The text message created an instant surge of panic. I work super hard to keep my customers happy. The scammers, who may be anywhere in the world, use automated systems to blast the texts out to thousands of phone numbers, often at random, experts said. You may notice that a scam investment email asks for fees upfront. WebSo, can you get scammed on Grailed? In 2022 US phone users got 157bn robotexts , or more than 440 a person an 80% increase from 2021, according to the company Robokiller, which offers a scam So you have to explain everything each time you talk to the over seas people over there that end up telling you that youre screwed and have to just deal with it as they wait for the next sucker to call. It works with Poshmark, too! (Listed as brand new FACTORY SEALED), Two.days later received 2nd order and it was a sealed envelope completely empty!!! Please help me if you can. The public needs [to]be made aware of how they operate so they can take precautions to safeguard their funds if they are targeted.. Finally got a refund on my purchase but took way too long and too many reminder emails for me to send.UPDATE on 11/2: See Grailed's response below. Mercari's decision will be based on a lot of considerations and will not automatically side with a seller or a buyer. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. As for scammers, there are indeed many everywhere; it sounds very presumptuous to just assume scammers only exist on websites like eBay. If you hand over any financial information, they could also drain your funds. After about 7 months I decided to sell the necklace and was told by the authentication team that my item was unauthentic. We do this to improve browsing experience and to show personalized ads. I notified Grailed bc Id never had this happened before. Mercari refunded my money and paid seller gave seller an automatic 5 star rating. Here are four tips to avoid them. It is also easier to check for any damages on the orders and deal with the issue right away. Seller was uncooperative and wanted the item back, or no refund. Address: 10785 W Twain Ave, Las Vegas, NV. I can promise you they wont steal another dime from me, but they might hurt my credit rating for the next 8 years. Been in contact with 5 different agents and none of them respond. In total, the womansent the scammer cashiers checks totaling more than $650,000 over the course of five months beginning in July, prosecutors said. Also, you should provide a valid tracking number to Grailed and PayPal so both platforms can cover the order should anything happen to it. I just buy from Best Buy, Target, and Amazon as last resort. Experience the difference with our free trial today. 4. Someone wants to send you a check to cash. Typically, there could be additional charges if you transact with them, especially on third-party websites. Specifically Michael as he has helped me whenever I need assistance. If you suspect youre talking to a scammer, slow down and refuse to let them rush you. Hi there, I requested some more information from you so I can look into this issue further, look forward to hearing back! A few days of leaving it there unopened is understandable, but 10 days? Because the return shipping was more than the value of the item, I requested a partial refund ($30). They kept on telling me to deal with the seller even though the charge was through eBay. I received an empty iPhone box from a seller in the UK and currently I am struggling getting my money back. Medicare scams are on the rise. People using poor grammar can be a result of poor education, second language, learning disability, or several other factors that we are not going to disprect. Case resolved. Experts want you to be wary of those words as they're often a big red flag.. I made a refund request and added pictures corroborating my story. Date of experience: 15 I am only out one fourth of the total price, but since I will refuse to pay anything more, Afterpay will probably come after me with collection notices or something. Hi there, reaching out to request more information so that I can further look into this for you! I got the two purses authenticated by professionals and through Entrupy. I received responses to emails same day or within a day. Experts cannot determine the authenticity due to the absence of one of the item's labels sounds ridiculous. Thats an ebay company. Find high-quality pieces from the brands you love at Grailed, the curated community marketplace for men's clothing. If I were the seller, I would also be frustrated that you were blaming me even though you exceeded UPS timeframe for reporting a problem. Note that there is no transaction number or order number in any of my receipt emails from the original transaction, so it's impossible to refer to my specific purchase. Grailed the best form to sell on- high-quality clothes that are easy to get in touch with unlike all the other platforms they read the emails you send and reply accordingly instead of using bots. Youre saying that like I sold you something fake. Otherwise, these two platforms will be unable to protect you and your items from fraudulent transactions. After trying to contact them for over 5 months now , no reply. I personally have bought thousands of items on Ebay and have never received an empty box. Moral of the story? WebIt is a scam if: Someone wants your bank account information. Scammers know that text messages are opened 95% of the time.. In 2022 US phone users got 157bn robotexts , or more than 440 a person an 80% increase from 2021, according to the company Robokiller, which offers a scam-blocking service for cell phones. My account was banned after me just adding 4 listings. Box but a package (the purse and wallet). But looking online, I now see that there are many complaints about that website. If you get anything asking for a gift card or an exchange of cryptocurrency, stop! In Hintons case, the scam started with a text message on 3 January, claiming to check whether she had authorized $7,500 being wired out of her account. I enjoy selling my products safely and securely with them behind me. After the UPS staff told me that the tracking number was correct, but the destination of the goods was not the address I provided, but UPS could not tell me more details. Anyone can easily create accounts and buy and sell on e-commerce sites. Weve placed this case on hold for 10 days to allow you to get an incident report. Good luck. (Have all chat logs saved) My only issue is that I paid a $120 customs fee; and paypal would only refund the amount of the item. But all it takes is for one or two people to respond for that scammer to pilfer thousands of dollars a day. That was our money that we were saving for our baby.. I received an empty box for a PS Vita that I ordered. I am now unable to use the app/ being excluded from it for no reason. Now all my payments, though they are through Paypal, but charged to my credit card. Find high-quality pieces from the brands you love at Grailed, the curated community marketplace for men's clothing. Contacted Ebay and open up a dispute. According to Gavin specifically-being the most disrespectful and generally obtuse regarding the entire situation-, its okay to overlook every issue the seller caused and essentially instigated because I got angry at him. Ive tried to report on them, but no success. Your message has not been sent. The seller sent me a tracking number 2 days later and the package arrived after a week. And he claims that he did this to waste my money and tells me not to cry about it. Many scam texts pretend to be from a familiar company, like Amazon, UPS or a popular bank. I am very grateful and trustful to all who took care of me ! My question is how and why. And last year, more than 321,000 Americans reported having fallen for a phone-based smishing scam, with total losses of over $326m, according to data from the US Federal Trade Commission. It could be either the seller's or the buyer's fault, but since this article focuses on buyer scams, let's talk about why buyers go out of their way to find fault in something so they can have it sent back and get refunded for it. We use dedicated people and clever technology to safeguard our platform. She was put in touch with FBI Special Agent Johnson, who advised her to send money to others for safekeeping and to obtain a new Social Security number. Dena Miceli of the Suffolk County Police Departments Financial Crimes Unit, working with the district attorneys offices Financial Crimes Bureau Chief Lucie Kwon and Deputy Bureau Chief Michael McCoy. When pay pal failed I was told by grailed they will protect me but needed approval from upoe management. Try to ask for signature confirmation for your packages. Invest in You: Ready. An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals, discuss favorite purchases, and build the community. Put your blame where it belongs with Chinese sellers! 2023 Trustpilot A/S. Not consenting or withdrawing consent, may adversely affect certain features and functions. That never happened. Any insight? Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. But u just banned me because u think so, that is unacceptable. WebFeb-09-2022 01:28 AM I literally got scammed through Grailed with PayPal. You can also report the scam messages to the Federal Trade Commission (FTC) at reportfraud.ftc.gov. I was quite confident at that time because this seems to be a legit seller and as the itemwas priced $60 less than the same one on Amazon, I thought this is a good deal. Sometimes called smishing, short for SMS phishing, the scams trick mobile phone users out of their money using messages purporting to be from a familiar person or company that can be almost impossible to tell from the real thing. On Grailed, the menswear-focused online marketplace is where you can scour for high-quality pieces, new and pre-loved. Take note that not all disputes in online selling can be resolved with refunds. WhiskeyHustle803 42 min. Your email address will not be published. Email: help@tacticalxabs.com. Fast Forward to today: Well said. Comment * document.getElementById("comment").setAttribute( "id", "ab3c68871ad47bacdf53f902d899c81f" );document.getElementById("jb8e5157a3").setAttribute( "id", "comment" ); We use technologies like cookies to store and/or access device information. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. However, in reality, they inflicted a minor defect on the item so they can force you to give their payment back. While phishing texts have been around for years, data shows they are on the rise. You exchange information, and the next thing you know, your credit card company is calling you for unusual activity. I also sell on Ebay. Mostly fraud and rip offs. Krishnamoorthi has introduced federal legislation that explicitly makes it illegal to use automated telephone equipment to barrage consumers with texts, which would give the Federal Communications Commission (FCC) stronger enforcement mechanisms to crack down on scammers. A day later, I received a message from eBay that the case is placed on hold and I need to provide them some more documents, here are the details: Im sorry to hear there was a problem with the item. However, my dad bought one thing, a thousand dollar bike on Ebay from someone with zero feedback.