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\n<\/p><\/div>"}. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. Solved: Dispute Cancellation Fee - StubHub Community StubHub Community Support Selling Tickets Dispute Cancellation Fee Topic options niki_020 Waterboy Answered! Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! Rap/Hip-Hop music is the type of sound that comprising the hip hop genre. 2875 Michelle Dr., Ste. Virginia, USA. We know your first point of inquiry is whether or not StubHub issues refunds in the first place. I would just hope that StubHub as a reputable company can understand this situation to a certain extent and offer some reduction from that huge cancellation fee. Notice of Dispute. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. No matter which option you choose, you must also send a copy to StubHub at the following address (which is different from the address where you sent the Notice of Dispute form): StubHub, Inc. The company does have something they term FanProtect Guarantee in its User Agreement. On Monday, the Northern District of California issued a mixed ruling in the multidistrict litigation concerning StubHub Inc.'s refund policy for events affected by the COVID . Doesn't matter that it was an unintentional human mistake. 57 0 obj
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Its been well-reported in the media[2] and is the subject of a class-action lawsuit. Keep the email as proof of the transfer and remember to go back to your StubHub account and confirm that you have transferred the tickets. [7] There is a provision in the Paragraph 22, Section C of the user agreement, titled Costs of Arbitration, which provides that in the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse StubHub for all fees associated with the arbitration paid by StubHub on your behalf that you otherwise would be obligated to pay under the [AAA] Rules. But given Californias consumer-friendly laws that apply to any arbitration claim, including its ticket seller laws in Cal Bus & Prof Code Div. Buy sports, concert and theater tickets on StubHub! Irvine, CA 92606. If you buy through links on our site, we may earn a commission. Hurry up and access DoNotPay from any web browser to check out everything we offer. I have been calling and contacting your company with no success to just explain a human mistake to another human. Danielle is the author of this solution article. For example, covers your new purchases for 120 days against damage or theft, extends the time period of the manufacturer's warranty by an additional year, and you can be refunded for items that the store wont take back within 90 days of purchase. P~?;xD 7Z6\ ;j& 7C".qSuDRes?@zis',e,(CeLbsPz%>;o)+pp ~2'S5Nxl5MD.ZX: @^q3Ug |3B v)qro->NnyN_/#/Gr'#C6V.P(%ARjiy#b"E;X7u1+TR#HaZIj6%{H7HwIGcP_RU]7W[J: oz*
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$]RB3']#g6dPU@kJ'D~Vv 4kko:"$ruZ0]? Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. Attn: Litigation Department DoNotPay doesnt care about that. and take advantage of this neat service whenever you need it. After the switch, you will enter the email address you use to access the community in order to reset your password. If Customer Service is unable to resolve the dispute to your satisfaction, please notify us of your dispute by sending this form . Go to 'My tickets' then Orders in each one to see if you bought tickets. Go to solution Dispute Cancellation Fee Hello, My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. My Listings. Help us improve this article with your feedback. The company prides itself on being a Fan-to-Fan service. Did you find it helpful? StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. _hh F fmf6`+fxx'd`FR#G8)1r3}v7.I07[n6 ~ulIRqfnF4 _
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StubHub is the world's top destination for ticket buyers and resellers.
StubHub will send any Notice to you to the physical address we have on file associated with your StubHub account; it is your responsibility to keep your physical address up to date. Enjoy! I knew I wasn't going to get anywhere with the representative that called me because she wasn't a paralegal or legal representative. Go to 'My tickets' then Orders in each one to see if you bought tickets. As others have replied, you don't have any grounds to dispute the fee. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. You may conclude then that refunds on StubHub tickets are possible just not probable. 0
All Rights Reserved. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. Required fields are marked *. Exhibit A, StubHub Article, Notice of Dispute, Exhibit B, StubHub Article, Consumer Demand for Arbitration, https://www.stubhub.com/legal/?section=ua, Exhibit C, StubHub Article, Request for StubHub to Pay Fees, https://www.adr.org/sites/default/files/Consumer_Demand_for_Arbitration_Form_3.pdf, International Society of Primerus Law Firms. Sit back and relax while we do the work. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. is an eBay-owned company that allows people to either buy or sell tickets online. Directing the notice of dispute. 138 0 obj
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