Storiesfrom them, calls being cut off when they feel like it. [9][10] Banks became a director upon the departure of Gannon, and Chase-Gardener also departed in February 2013. Thank you. Over 350,000 people already trust us with their car insurance because were affordable and reliable. Paulmcdonald42 wrote: . product or commit to any plan. Really happy with go skippy. [17] In October 2016 another new company, Somerset Bridge was created to act as managing general agent in order to diversify the panel of insurers Eldon has access to. Hi Shelley, thank you for your feedback. by. unsure you should get independent advice before you apply for any This is because of data protection. GoSkippy acts a bit like a broker, in that it works with a panel of different car insurers to find you the best policy for you. The customer service is a joke, nobody knows what theyre doing and nobody is competent at all. All insurance companies are doing this now, they all have underwriters. [25] Brittany Kaiser, a former director of Cambridge Analytica, has said that when she visited Leave.EU HQ in late 2015 she saw Eldon employees staffing a call centre for the campaign She added that she thought the staff, most who had never participated in politics before, were calling leads or current customers of Eldon. Optional, only if you want us to follow up with you. where is the human element in this. We are sorry to hear of your recent dissatisfaction. I took out this insurance for which I paid a large sum for the deposit, less than 2 weeks later you too another sum for the monthly installment, (dont understand the date as it was not agreed) anyhow. [1][2] Founded in 2007 the company is regulated by the Financial Conduct Authority (FCA). our site. written by I phoned them and spoke to a lady, and explained the forms etc. Polite and happy to help me. After many attempts to get the reason I was given a complaints email address by a Team Manager from GoSkippy and my emails were returned as not delivered 3 times. Asside from the repair garage, none of these companies seemed to liaise with each other. Each policy is then scored against those features and assigned a rating based on a scale of 1 to 5 - so you can see at glance . This company has cancelled insurance with no reasoning whilst taking extra payments from my bank. Only the insurance policies GoSkippy Insurance sources and arranges with its affiliate Southern Rock are 5-star Defaqto rated. Go Skippy responded by slamming me with a 219.28 fee for cancellation et cetera. I phoned the customer service twice still not resolved, very poor customer service will be cancelling the policy. It all changed and went unimaginably sour when my car was hit and needed repair. I am shocked by the amount of bad reviews but Im also not surprised at all because theyre horrendous! I have been told it is because it is to do with new criteria rules amended by the new insurers. now! **RAC breakdown cover will be manually pro-rata'd less and comission, *For XS Direct policies please refer to your policy documents. Would NEVER EVER INSURE WITH THEM AGAIN, written by If this doesn't reach a conclusion you are happy with, contact the Financial Ombudsman Service. I had insurance with Go skippy for 35 days because of circumstances, sold the car so i had to cancel insurance, they told me i have to pay 113 pounds as cancellation fee allomg with the 45 pounds i just paid but for a month i won't use wich they don't refund so 158 pounds cancellation fee, outrageous, sham of a company! 2023 Trustpilot, Inc. All rights reserved. 101Tilley They asked me to get in writing confirmation that I had not made a claim in 2017, no other insurer has made this allegation Will I have to pay outstanding monies because I signed the paper? GoSkippy (insurance broker) - dobenham If all else fails, contact your local Citizens Advice Bureau. VAT number: 259751759. Its like they are trying to get me to cancel my insurance with them so they can charge me massively overpriced cancellation charges! Can I get temporary car insurance with GoSkippy Insurance? If you ring in youll constantly be fobbed off or just plainly cut off the phone. Thank you. [1] [2] Founded in 2007 the company is regulated by the Financial Conduct Authority (FCA). Operating Status Active. I was insured with Go Skippy. I booked car insurance with them through an internet site Charges for no reason, how on earth they're still trading is beyond belief. The below administration fees apply to ourcar insurancepolicies: The below administration fees apply to ourvan insurancepolicies: The below administration fees apply to ourhome insurancepolicies: The below administration fees apply to ourbike insurancepolicies: Did you know?You can view and validate documents by using your online portal. Insurance underwriters asses the risk of insuring a home, car or driver. Proof of address How likely would you be to recommend finder to a friend or colleague? GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 477112). [3] It specialises in motor vehicle insurance and currently operates under the trade names GoSkippy, Footprint, Plato Insurance Services, and Vavista. Markets have taken a hit in 2022. Then to top it off after trying to make a payment over the phone my bank blocked my card because to cut costs goskippy use Nigerian call centres! Find out more about the pros and cons of 2-year fixed rate cash ISAs. Useless! GoSkippy Insurance is a broker that works with a panel of insurance companies to offer car, van, motorbike, home and travel insurance. Check out and follow our socials for monthly competitions and service updates. We endeavour to ensure that the information on this site is current and [11] On 26 February 2013 ownership of Eldon transferred to another group 70% owned by Banks, and received authorisation as a UK insurance broker at the start of April. For the love of god Ive never come across people who cannot answer simple questions. I have just been on the phone with an Agent at Go Skippy. Sergioy1993 To calculate the top 5's we take the following factors into account: Go Skippy Insurance Reviews - goskippy.com/car-insurance - Ask a question now, The worse insurance company to deal with , HORRENDOUS CHARGES - CANCELLING POLICY - VAN INSURANCE, One Call Car Insurance Reviews - onecallinsurance.co.uk, Dial Direct Insurance Reviews - dialdirect.co.uk, Budget Insurance Reviews - budgetinsurance.com, Geoffrey Insurance Car Insurance - www.geoffreyinsurance.com, Probus Insurance - www.probusinsurance.com, UK Car Insurance: Absolutely everything you need to know, Swiftcover Car Insurance Reviews - swiftcover.com, Diamond Car Insurance Reviews - diamond.co.uk. Please can you email reviews@goskippy.com with your postcode and vehicle registration so we can locate your policy and assist you further. We take a detailed look at the Kuda money app to see how it works. [19] According to Banks Eldons's profits leapt to 16.7m for the first half of 2017, saying that the company's business had been transformed by the same AI technology used in the Brexit campaign. Anyone can write a Trustpilot review. They flat out denied all requests but we're only interested in me . However, if you would like to cancel your GoSkippy car insurance I am hearing impaired and experienced many problems over the years by ignorant staff who were unwilling to communicate with me in a manner suitable to myself, which is my right under the Equality Act 2010. We also ensure all reviews are published without moderation. I changed the reg on my car and when I called, they wanted to charge me 50 just to change the reg. Contact Us. STAY well clear of this dodgy operation!!!!! Find out how we combat fake reviews. As I work in insurance I have provided them with all the details of the claim including photos, estimates and witness statements but just keep getting fobbed off. I have never had a claim over a 14 year period, I have never had a claim with this firm, I have not got a claim pending with this firm ,so why refuse to renew ?. Learn more about opening a savings account with our guide. You can view and validate documents by using your online portal. Easy to download and upload NCB and get my RAC cover. Insurance underwriters determine if the contract is profitable for the insurer. It took the staff member all of three minutes to action the cancellation. 90 Day European Cover included in your policy to ensure you remain protected whilst outside the UK. | Read 12,201-12,220 Reviews out of 12,656 DO NOT GO WITH THIS COMPANY AT ALL COSTS!!! [2][4] The company's Bristol headquarters was also the HQ for Leave.EU. The Medicare buying decision is mandatory, occurring annually for most people in the US age 65 and older. Called customer service to be told sorry nothing I can do oh and you now owe us 454.00 for the pleasure of us cancelling your policy. Thank you. NO they just want an extra 50 to change to insurance back or cancel it! This is our registered office only and we do not deal with in person customer queries at this address. The fee is calculated as a percentage of insurer calculated premium and the result of individual risk calculations based on information provided by you in your quotation for a policy. They all say different requirements when i say the persons name i was speaking too they say we dont have amyone by that name. Benefits. Weve looked at the cover levels on offer from this top-rated provider, the pros and cons of the policy and the claim process involved. The specific benefits to your insurance policy will vary depending on the level of cover you choose and the insurer that is able to provide the cover through GoSkippy Insurance. Though it wont cover any damage to your own car. Is Volopas business payments platform right for your business? Go Skippy are an awful rogue broker, stay away from them, written by If you cancel it could result I. I was not given the opportunity to speak to the underwriters, thats disgraceful and you should be appalled at this. I explained I never made a claim, they alleged I was on the list of insurers as having made a no-fault claim. Hi, thank you for your feedback. Insurance Underwriter. I accept that there should be a processing fee, but 75 is far too high and is simply blatant-profiteering on GoSkippys part. We will email your when your answer is on the site. decisions. All drivers in the UK are legally required to have at least this level of car insurance to be on the road. ogDickinson283 Asked for proof was told Id receive a full refund then 2 days later was told Im not going to get a refund at all!! We are sorry to learn of your dissatisfaction, that we have taken money from your account without any agreement. to receive an email from yourself stating you are cancelling this insurance and going to charge me for this is disgraceful. We do appreciate this type of feedback from our customers as It will allow us to resolve any problems that occur and help us to improve our services moving forwards. London, SE1 9RS. Im now getting inundated with conn phone calls and emails and stuck waiting for a new bank card! I have got 2 policys with Go, one with me as the main driver and the other as me as main driver and the wife as named driver. It is based in Bristol but also has offices in Newcastle, Southampton, and South Africa. You can call them, but you will be charged an admin fee if you are making any changes (50.00). [21] Subsequently, 174 employees were made redundant at the Newcastle and Bristol offices. Hi Joana, thank you for your feedback. They may be the cheapest overall quote on gocompare but they request unnecessary money for changing the smallest of things. Youll find details about any compulsory or voluntary excesses in your policy document. AVOID AVOID AVOID AVOID, written by Usually you lose any no claims bonus gained from that policy. I was fully comprehensive yet they refused to look at my car, repair my car, offer a courtesy car,or even allow me to claim through my policy. I was fully comprehensive yet they refused to look at my car, repair my car, offer a courtesy car,or even allow me to claim through my policy. Even though it's my legal right to cancel within the cool off period.Really disappointed in the poor 'money-grabbing' service I have received. on 20/09/2018, By far worst insurance company ever!! AlexEs If you have signed a contract to pay a loan it is legally binding until the year of insurance is up. nmatthe2 What can I sayin the current climate every penny saved is a bonus. We share which assets are popular in the recent market pull-back. Thousands of people have taken out GoSkippy car insurance policies and many are still driving with an active plan. Eldon Insurance Services Limited or simply Eldon Insurance is a British insurance broking and claims management company controlled by Arron Banks. [17] The company's underlying profitability is difficult to assess because of a practice of recording administration expenses that closely track turnover. We don't get paid for any links on our site. Have been insured with Go Skippy for 18 months, received notification this week that they are cancelling my policy as the underwriter has deemed my new address to high risk, I moved 4 months ago, only now seems to be an issue. Compare prices online. Please note some insurers also apply cancellation fees and charges - please ensure you review your policy wording Here are 8 tips for writing great reviews. Would not recommend to anyone. Sold my car - 101 charge. Go skippy was so straightforward and with a very good price thank you. The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is, *Based on data provided by Consumer Intelligence Ltd, www.consumerintelligence.com (March 23). We would like to take a look into this further for you. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket. Our experts select and analyse between 30 and 100 features or benefits for every policy on the market. [26], In August 2016 the Leave.EU campaign announced a sponsorship deal with the Goskippy brand and offering a 10% discount on insurance. GoSkippy believe insurance should be easy. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. It goes against our guidelines to offer incentives for reviews. GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 477112). The premium was 123. We're here to help, however, please note this account is NOT monitored 24/7. Thank you. Voice your opinion today and hear what 12,646 customers have already said. All fees charged are as follows: The fee payable will be dependent on the insurer who the business is being placed with. Companies can ask for reviews via automatic invitations. A voluntary excess is normally an amount set by you when taking out a policy. Terrible service. It has came to the end of the year but I have received no email no letter or nothing about renewal. GoSkippy is a UK insurance broker offering car, bike, van and home insurance. Go Skippy Insurance | Administration Fees Home Administration Fees Administration Fees We charge a fee at policy outset and a fee to administer any changes to your policy. Up to 150 Personal Belongings Cover. [20] The following month Eldon sent call centre workers home while it trailed moving their work to South Africa, stating that it was "entering into a period of consultation with up to 200 members of staff across the business". written by I'm glad I've chosen skippy for my insurance. Registered in England and Wales (No. Just the same when you use another persons card for phone purchases, some companies require the card holder to be present and give the relevent information. Communicative and professional. No claims discount Thank you. offer credit facilities from a panel of lenders. on 07/01/2020. I cancelled insurance within cooling off period and before cover had started.GoSkippy charged me 25 which they did not refund. GoSkippy knows insurance isnt always at the top of peoples to-do lists, so why should it be a hassle? Hi, thank you for your feedback. Thank you. We appreciate any feedback our customers provide to help us to continuously improve our service moving forward. on 27/02/2019. My first attempt at payment failed as your site timed it out. before cancelling. We're an established UK broker We are actually one of the fastest growing brokers in the UK. SerenityMcLeod107 At the end of the year it began a partnership to sell insurance under the Debenhams brand. Avoid at all costs! Will GoSkippy Insurance insure a modified car? We also charge a fee if your policy is cancelled. 371Black GoSkippy is owned and administered by Eldon Insurance Services. Eldon (insurance company) Eldon Insurance Services Limited or simply Eldon Insurance is a British insurance broking and claims management company controlled by Arron Banks. In the end i have to cancel my policy and took a big amount as a cancellation fees, written by The table below sets out what fees are applicable if you choose to cancel your policy with us. I will NEVER use your organisation again and will at every opportunity make people aware of this. GoSkippy is a rising source of low-cost insurance for vehicles, homes, and travel insurance. Up to 100,000 Legal Expenses Cover. I wish I could put 0 stars. The prices are always worth it and customer service is excellent. Our insurance products and brands Bristol Somerset Bridge Insurance Services Limited (SBISL) is an insurance broker providing insurance for over 400,000 customers under the brands GoSkippy and Vavista. Not good when your policy has to be up to date by law. [29], The company changed its legal name to Somerset Bridge Insurance Services on 6 December 2019. How can I add another driver to my insurance? Has access to a wide variety of providers and policy types. The vavista online system was quick, easy to use and I got my insurance certificate straight away from the online portal. We Windscreen cover and key care are optional extras. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. The law is the law. I suggest you phone GoSkippy and Premium Choice who provide the finance for GoSkippy policies. Being the seventh largest broker in the UK, GoSkippy are experienced at refining our insurance to meet our customers needs. GoSkippy believe insurance should be easy. After several years with this company who have traded under GoSkippy, Somerset Bridge Insurance, Eldon Insurance etc.etc. Banks was replaced as a director by his Hong Kong-based brother Johnathan. ","anchorName":"#who-is-goskippy-insurance"},{"label":"Who underwrites the car insurance from GoSkippy Insurance? 81% of customers say they would recommend the service. My next step will be asking for a refund, which I really dont expect to get. Scam!!! They immediately said that I was cancelling so there is a fee of 75, l only paid 65 for the policy.