The monthly price shown will increase from April 2024 every year by the Consumer Price Index rate of inflation published in January that year plus 3.9%. BT Broadband Bundles 23/24 April OffersPDF 118KB, EE Mobile Best of Both Discount OfferPDF 47KB, Microsoft Office 365 and Microsoft Office Cloud Services offered by BT(this schedule applies to Microsoft Online Service Subscriptions purchased after 1 March 2022) PDF 449KB, Terms of Use for My BT Business AccountPDF 484KB, Service Schedule for My BT Business Account BT Business AppsPDF 171KB, BT Business Apps End User Licence AgreementPDF 295KB, Service Schedule for BT Device Protection by SymantecPDF 193KB, Microsoft Office 365 and Microsoft Office Cloud Services offered by BT(this schedule applies to Microsoft Online Service Subscriptions purchased before 1 March 2022) PDF 215KB, Secure Business Backup by AcronisPDF 145KB, Website Builder - Annex to My BT Business AccountPDF 120KB, Agreement for BT Sport - Commercial Premises (Single Premises)PDF 824KB, Agreement for BT Sport - Group Commercial Premises (Multiple Premises)PDF 721KB, 12 Month Music for Business BundlePDF 197KB, BT Sport Commercial Referrer Terms & ConditionsPDF 300KB, Terms and Conditions for the BarBeats ServicePDF 394KB, BT Venue WiFi (Multiple Premises) PDF 0.98MB. if you wish to retain your email address you would need to keep your business broadband with us. Depending on what's available at your address you may still need to have a traditional phone line. All monthly prices shown increase from April 2024 with inflation, plus 3.9%. 5G on BT Mobile is available in 80 large towns and cities, including the busiest parts of Belfast, Birmingham, Cardiff, Coventry, Edinburgh, Leicester, London, Manchester. The details of your whole order will be shown. If your Hybrid Backup or 4G Assure service fails to activate within 30 minutes of you reporting a fixed line fault to us, leaving you without a broadband connection, you can claim a one-time credit of 60 to be added to your bill. Full Fibre can be installed sooner but this depends on Engineer availability and the level of infrastructure available at your property; well show the available dates and time slots in the order journey. Its extremely simple; your smart hub and office extras are plug and play and instead of plugging a phone into a socket on your wall, you plug your phone into the back of the smart hub. That means you get fast, reliable speeds. If you've been with your current provider (BT) for a while, you might not know what's out there, and you could be overpaying for a slower service. 5. The estimates take into account congestion on the network at these times. Because we don't actually take any money from your credit card or chosen payment type until your goods are ready for despatch, you can cancel or change an order at any time, right up until the 'completion' stage when your goods are sent out. Track the progress of faults you have reported 24/7. Thats it. BT Business broadband 2023 Spring OfferFibre 38 Broadband Only. BT Sport for business is intended for commercial premises only. You will be subject to a minimum contract term and at the end of this minimum contract term you will pay the full monthly bundle price see Section 59, Part 2 of the BT Price list found atwww.bt.com/pricing. 0845 - 5p/min plus your network provider access charge, If youre unhappy with any of our products or services, please contact us on our. Your digital phone line will not be compatible currently with restaurant and takeaway systems used to remember customers details or previous orders on the back of a telephone or online order. BT Business broadband is ideal for businesses who need more from their internet service, such as powering VoIP phone systems, hosting websites, sharing files between locations quickly and securely, or keeping a large enterprise running harmoniously without dips in connectivity. Conditions for BT Business ServicesPDF 174KB, Service Schedule for BT Business Mobile ServicePDF 371KB, Annex to the Service Schedule for BT Business Mobile ServicePDF 214KB, Service Schedule for BTnet (also marketed as Internet Connect UK)PDF 302KB, Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) - BTnet SecurityPDF 208KB, Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) - BT Assure DoSPDF 0.99MB, Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) Gigabit Broadband Voucher SchemePDF 286KB, Business Email Lite powered by Microsoft Office 365PDF 220KB, BT Business Lite Web Hosting and Business Email Lite powered by Microsoft Office 365PDF 204KB, Service Schedule for BT Office AnywherePDF 367KB, Microsoft Office 365 offered by BT Annex to Service Schedule Service Level AgreementPDF 131KB, 0800/0844 number rental is subject toBT Inbound Contact UK Conditions, Contract for BTBusiness Service (BT IP Trunk) - Main ConditionsPDF 114KB, BT Business BT IP Trunk Service SchedulePDF 93KB, Your terms for our Calls and Lines Services. User guides and video tutorials for BT One Phone, Want to write in? Commitments to keep your business thriving. THE REQUEST TO CANCEL/ DELAY THE DISCONNECTION. If you're looking to leave BT, our experts are online Monday - Friday 08:00 - 18:00. Whatever industry youre in, weve got tailored solutions to help your people work smarter. Here's the address: If you have BT Business Landline or BT Business Broadband BT plc PO Box 334 Sheffield S98 1BT Youd need to ensure that any alarm you currently have or intend to purchase is the newer technology and is not dependent on a traditional analogue phone line. Calls to UK landlines and mobiles are free for up to an hour. That's a 33% saving to buzz about. Engineer can refuse entrance onto site if they feel unsafe at any time. Credit will be applied once the fixed line fault is resolved. . All information previously contained in the Charges Schedule is now atSection 52, Part 6 of the BT Price List. To receive a free 60 minute site visit with your Halo package, you must select it at point of sale. In regards to your issue, whilst I am not in the order management team myself, I have seen instances before where a cancellation goes past the point of no return and nothing can be done. Can I run a card machine (PDQ) on a digital line? There are some instances when you may be able to avoid paying any cancellation fees if you end your contract early. The services included within the Calls and Lines Package are provided under the separate contracts that apply to those services. Our contracts are set up into three main parts to make it easy for you to understand. If it ceased already the only thing we could really do is reprovision the line, but that would of course link you in to a new contract, which I appreciate is not really feasible if you are moving to another service provider. The Complete Wi-Fi Guarantee will cover the main building at your site, but will not cover any Broadband faults or any outbuildings or extra sites. Chat with Web Messenger. Standard prices apply from month 25. We dont stick to the speed limit. Do I get a discount on mobiles if I buy one of your bundles? Discover solutions that are built for your business, whatever you do. Changing or cancelling your BT Business order If you need to change or cancel your phone line or broadband order, please contact your account manager. If BT don't need or want the money then the direct debit will be cancelled. Get answers to all your questions here. Nice and easy, what you want and where you want it. The UK's telecoms industry is changing and were moving on to full fibre; this means that the old way to make calls over a traditional phone line must change and soon all calls will be made over the internet. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. Please note that as of 29 November 2020, Early Termination Charges are subject to VAT. If youve bought a service from BT under the BT Mobile Schedule to the General Terms or a Service from BT under the EE Mobile Schedule to the General Terms, the relevant terms can be below. BT Cloud Phone and Cloud Work terms: End User Licence Terms (EULA) have been added as an Annex to the BT Cloud Phone and Cloud Work Schedules to the General Terms and apply to all new and existing customers of these services. BTnet Express From 50Mbps Ideal for smaller businesses Based on your address well either supply you with Fibre that comes to your property via a cabinet and copper or full fibre. Small and medium businesses Got up to 250 employees? Application for Cottage - & Small-Scale Industry License. You never know whats going to hit you from one moment to the next. You'll find the call rates to UK landlines, mobiles and international destinations in Section 56, Part 18, Subpart 12 of the BT Price List. Your broadband service is subject to terms and conditions found under the BT Bundles heading athttps://business.bt.com/terms/under the Broadband and Internet dropdown. on Free visit is for a 60 minute duration only. Payment systems have moved on significantly in recent years, as long as you ensure your terminal runs over the internet or mobile network and is NOT reliant on a traditional phone line. Offers available 03 April to 08 May 2023. Before your service starts, we will provide you with the Minimum Guaranteed Access Line Speed and an estimate of the upload and download speed you may expect. If your Complete Wi-Fi still fails to provide a strong signal, you will be entitled to cancel the Complete Wi-Fi add-on during the guarantee period and claim a refund of up to a maximum of 6 months previous Charges for the Complete Wi-Fi add-on. The digital switchover is in 2025, but were offering solutions now to get you digital ready. Mobile costs may vary. The following documents make up your contract for BT Cloud Phone Service: - BT Cloud Phone Schedule to the General Terms; - the RingCentral Development Platform Annex; RingCentral Development Platform Annexto the BT Cloud Phone Schedule and Cloud Work SchedulePDF 154KB. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. 9.95 hub delivery charge and 10 broadband connection charge applies. A socket is not always an indicator that there is a stopped/dormant service - if the address shows stopped service we will use this, if the address shows no active or stopped services then additional work may be needed within the exchange, network or cabinets to provide your service. What is Cloud Voice Express and how do I get started? A trusted favourite. The standard monthly price shown will increase from April every year beginning on 01 April 2024 by the Consumer Price Index rate of inflation published in January that year plus 3.9%. Thefollowing documents make up your contract for your Retail Connect service: -the Internet Out of the Cloud Schedule to the General Terms foundhere, Purchased Equipment Financing AnnexPDF 562KB, BT Business Broadband Voice (VoIP)PDF 112KB, BT Business eSaver Broadband, Calls and LinesPDF 306KB, BT Business Hosted VoIP (Enhanced Service)PDF 45KB, BT Cloud Voice and Cloud Voice SIP-T- these terms and conditions apply to BT Cloud Voice Service (as set out in the terms and conditions) ordered on or before 13 August 2017 -PDF 384KB, BT SIP Trunk- these terms and conditions apply to BT SIP Trunk Service (as set out in the terms and conditions) ordered on or before 13 August 2017 - PDF 163KB, Conditions for BT Business Broadband Advanced ServicePDF 52KB, Service Schedule for BT Business Broadband Advanced ServicePDF 37KB, Service Guarantee for BT Business Broadband Advanced ServicePDF21KB, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms for Complete WiFi and Hybrid Backup for Customer joining and resigning prior to 28 March 2022(if ordered between 1 September 2021 and 27 March 2022) PDF 325KB, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms(if ordered between 4 February 2019 and 31 May 2021) PDF 253KB, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms for Complete Wi-Fi and Hybrid Backup(if ordered between 1 June and 31 August 2021) PDF 305KB, BT Business Broadband Schedule to the General Terms(if ordered before 4 February 2019) PDF 305KB, Value Added Services Annex to the BT Business Broadband Schedule(if ordered between 10 April 2017 and 25 November 2018)PDF 264KB, Value Added Services Annex to the BT Business Broadband Schedule (before 10 April 2017)PDF 178KB, Service Schedule for BT Office AnywherePDF 367KB, Microsoft Office 365 offered by BT Annex to Service Schedule Service Level AgreementPDF 132KB, Service schedule for BT One Phone ConnectPDF 333KB, Annex to the Service Schedule for BT One Phone Connect BT One Phone Coverage SolutionsPDF 78KB, Annex to the Service Schedule for BT One Phone Connect Private Voice Extra & Private Data ExtraPDF 84KB, Online Starter Kit for Office 365 (On or After 13th July 2015)PDF 340KB, Web Consult & Build Service SchedulePDF 61KB, BT Business IT Site Manager Subscription ServicePDF 319KB, BT Business IT Support Manager pay per use on-site ServicePDF 142KB, BT Business IT Support Manager PC Incident ServicePDF 137KB, BT Business IT Support Manager PC Subscription ServicePDF 144KB, BT Business IT Support Manager Server per incident ServicePDF 121KB, BT Business IT Support Manager Server Subscription ServicePDF 127KB, BT Business IT Manager On-Site Repair Subscription ServicePDF 178KB, Microsoft Office 365 Small Business and Microsoft Office 365 Small Business Premium offered by BT (before 5 March 2018) -, Conditions for BT Business ServicesPDF 194KB, Service Schedule for Microsoft Office 365 Small Business/Microsoft Office 365 Business Essentials offered by BT and Microsoft Office 365 Small Business Premium/Microsoft Office 365 Business Premium offered by BTPDF 298KB, Charges Schedule for Microsoft Office 365 Small Business offered by BT and Microsoft Office 365 Small Business Premium offered by BTPDF 179KB - Applicable to new customers entering into contracts on or after 10th October 2011, Charges Schedule for Microsoft Office 365 Small Business offered by BTPDF 144KB - Applicable to customers whose BT email service was upgraded and moved to a Microsoft platform during the period 10th October 2011 through to mid-2013, Microsoft Office 365 Small Business offered by BT Annex to Service Schedule Service Level AgreementPDF 83KB, Mobile Service - Standard Tariffs - applies prior to 15.11.10, BT Talk Time Terms and ConditionsPDF 85KB, Business Circle Complete Terms and ConditionsPDF 73KB, Blackberry Internet Service (with or without Satellite Navigation) Terms and ConditionsPDF 84KB, BT Business Mobile Broadband Terms and ConditionsPDF 86KB, Mobile Service (Business) - Pre 19th May 2014, Mobile Service (Business) - On or after 19th May 2014, Service Schedule for BT Business Mobile ServicePDF 474KB, Annex to the Service Schedule for BT Business Mobile ServicePDF 231KB, Conditions for Business Mobile ServicesPDF 304KB, Service Schedule for Voice, Business Circle, Business Circle Complete, Data, Blackberry Services, BT Signal AssistPDF 322KB, Service Schedule for BT AutobalancePDF 85KB, Service Schedule for BT DatazonePDF 25KB, Service Schedule for BT Business Mobile BroadbandPDF 98KB, Analogue Presented MAC Vision CircuitsPDF 36KB, Analogue Presented PAL Vision CircuitsPDF 36KB, Maintenance of Equipment ConditionsPDF 243KB, Maintenance of Equipment Service Schedule PDF 152KB, Maintenance of Equipment - Customer Service Compensation Scheme AnnexPDF 190KB, UK Maintenance Service Standard Care, Business Care & Business Premium CarePDF 336KB, Audio Broadcast Network ServicesPDF 110KB, Bespoke High Bandwidth Private ServicePDF 200KB, BT Closed Circuit Television ServicePDF 238KB, Bureaufax and Telex Bureau ServicesPDF 26KB, Conversion Tariff (between ITU-R Recommendation BT.601 (270 Mbit/s) and PALPDF 34KB, Conversion Tariff (between ITU-R Recommendation BT.601 (270Mbit/s) and SDV)PDF 37KB, Digital Video Broadband (DVB) ASI Non-resilient ServicePDF 78KB, Digital Video Broadband (DVB) ASI Resilient ServicePDF 69KB, EPS81, EPS82, EPS83, EPS84 and EPS 98 ServicesPDF 34KB, Facility Line Circuits (1, 3, 5 year Minimum Term contracts only)PDF 34KB, Facility Line Circuits (10 year) ServicePDF 146kb, Netstream Corporate/Enterprise ConditionsPDF 348KB, NetStream Corporate/Enterprise Schedule 1 - Opening Contract DetailsPDF 16KB, NetStream Corporate/Enterprise Schedule 2 - Opening InventoryPDF 15KB, NetStream Corporate/Enterprise Schedule 3 - Record of Contract ChangesPDF 67KB, Serial Digital Interface (SDI) Access PointPDF 34KB, Serial Digital Interface (SDV) Vision CircuitsPDF 34KB, Telephone Service from a BT PayphonePDF 30KB, Trial Terms and Conditions - DefinitionsPDF 98KB. Youre restricted to one compensation claim during your contract term. If youre transferring an entire broadband bundle or switching the type of broadband - for example, upgrading from ADSL to cable broadband - this can take longer as your new set-up may require installation. Q1 23/24 BT broadband April SalePeriod offer Fibre 500 Broadband Only. We're updating some of our terms and conditions from 1 June 2022 due to new Ofcom regulations designed to improve your rights where we make changes to your service. What you're charged depends on how long is left to run on your contract. Track your order online - no need to call, Best if you're on your mobile BT Wi-Fi on the London Underground, provided by Virgin Media. If you are looking to change your existing package, chat to the sales teams and we'll work out the best solution is for you. TV license and latest Android, Window or iOS operating system required. New customers only. Read on to see our answers to some of the most commonly asked questions about switching broadband providers. We may need to speak to you, so please include a daytime contact number as well. To cancel the whole order, scroll to the bottom of the page and choose the red 'cancel order' button. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. BT_Net_CombinedDoc_01FEB2011 BT Business Terms and Conditions Our contracts are set up into three main parts to make it easy for you to understand. If you are looking to keep an existing number, whether it's with another supplier or with BT under a different name, you will be able to input this number in the ordering process and we will let you know if we need anything else. This BT Business Acceptable Use Policy applies to all BT products that you use for business and forms part of your contract with us unless specifically stated otherwise in the contract. These services are: PSTN, ISDN, Featureline, Featureline Compact, Featureline Corporate and Embark. Fortunately (or what I thought at least), my contract was up this month. You can only currently use a system that runs over the internet and is not dependent on a phone number. If you are full fibre you could potentially have up to 900Mbps. To obtain the benefits the customer may have to commit to a level of spend and a Minimum Period of Service. Well work out what you can get at the time you place your order and display the appropriate packages and speeds available to you. Choose your leased line plan Compare leased line pricing and find the best fit for your business. BTnet Conditions and Service - BT Business. How long does it take to get BTnet up and running? 09:00 - 17:00. We may need to speak to you, so please include a daytime contact number as well. This depends on a number of factors, so we can't give you an exact timeframe, however you should expect to receive this usually within 7 days of your full service going live . (Find out more about our connectivity solutions), Five improvements ultra-fast connectivity can make to your business. Well this is how it's going to work. BT Global Services Terms and Conditions page, Microsoft Office 365 and Microsoft Office Cloud Services offered by BT, Service Schedule for My BT Business Account BT Business Apps, BT Business Apps End User Licence Agreement, Service Schedule for BT Device Protection by Symantec, Website Builder - Annex to My BT Business Account, Agreement for BT Sport - Commercial Premises (Single Premises), Agreement for BT Sport - Group Commercial Premises (Multiple Premises), BT Sport Commercial Referrer Terms & Conditions, Terms and Conditions for the BarBeats Service, Service Schedule for My BT Business Account - My Bill and Analytics, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms for Complete WiFi and Hybrid Backup for Customers joining and resigning from 28 March 2022, Value Added Services Annex for BT Business Broadband, Superfast and Ultrafast Schedule, Next Day Connection Annex to the BT Business Broadband Schedule, Service Schedule for BT Business Broadband Access Service, Service Schedule for BT Business Mobile Service, Annex to the Service Schedule for BT Business Mobile Service, Service Schedule for BTnet (also marketed as Internet Connect UK), Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) - BTnet Security, Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) - BT Assure DoS, Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) Gigabit Broadband Voucher Scheme, Business Email Lite powered by Microsoft Office 365, BT Business Lite Web Hosting and Business Email Lite powered by Microsoft Office 365, Microsoft Office 365 offered by BT Annex to Service Schedule Service Level Agreement, Contract for BTBusiness Service (BT IP Trunk) - Main Conditions, BT Business Services Telephone Service Phone Calls and Lines (PSTN, ISDN, Featureline, Featureline Compact, Embark and Featureline Corporate) Schedule to the General Terms, Calls and Lines Packages Schedule to the General Terms, BT Business Plan (Customer Based and Lite), Service Schedule for Starter and Professional Packs, Web Hosting & PC Security Bundle Terms & Conditions, Web Hosting with BT PC Security & PC Back Up Bundles Terms & Conditions, Service schedule for Internet Services Bundles, BT Directories / BT Customer street / BT UFindUs migrated to BT Web Starter / BT Web Manager / BT Web Expert, BT Web Basic / BT Web Standard / BT Web Standard Plus migrated to BT Web Starter / BT Web Manager / BT Web Expert, RingCentral Development Platform Annexto the BT Cloud Phone Schedule and Cloud Work Schedule, Cloud Work Contact Centre,Annex to the Cloud Work Schedule, BT Cloud Voice and Cloud Voice SIP-T Schedule to the General Terms, Presentation Number Service Option Annex to the BT Cloud Voice and Cloud Voice SIP-T Schedule, BT Cloud Voice Express Schedule to the General Terms for Customers joining and resigning prior to 28 March 2022, BT Cloud Voice Express Schedule to the General Terms for Customers joining and resigning from 28 March 2022, Main Conditions Conditions for BT Business Services, BT One Phone SME Schedule to the General Terms for Customers joining and resigning from 1 April 2021, BT One Phone SME Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021, SIP Networks Annex to the BT One Phone SME Schedule, Convergence Services Annex to the BT One Phone SME Schedule, BlackBerry Annex to the BT One Phone SME Schedule, MobileIron Cloud Service Annex to the BT One Phone SME Schedule, One Phone Portal Annex to the BT One Phone SME Schedule, Onsite Mobile Networks Annex to the BT One Phone SME Schedule, Private Voice and Data Extra Annex to the BT One Phone SME Schedule, Signal Assist Annex to the BT One Phone SME Schedule, Recording Extra Annex to the BT One Phone SME Schedule, Mobile Data Source Management (Jamf) Annex to the BT One Phone SME Schedule, BT One Phone Schedule to the General Terms for Customers joining and resigning from 1 April 2021, BT One Phone Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021, SIP Networks Annex to the BT One Phone Schedule, Convergence Services Annex to the BT One Phone Schedule, BlackBerry Annex to the BT One Phone Schedule, MobileIron Cloud Service Annex to the BT One Phone Schedule, One Phone Portal Annex to the BT One Phone Schedule, Onsite Mobile Networks Annex to the BT One Phone Schedule, Private Voice and Data Extra Annex to the BT One Phone Schedule, Signal Assist Annex to the BT One Phone Schedule, Recording Extra Annex to the BT One Phone Schedule, Mobile Data Secure Management (Jamf) - Annex to the BT One Phone Schedule, Annex to the Service Schedule for BT One Phone BlackBerry, Annex to the Service Schedule for BT One Phone MobileIron Cloud Service, Annex to the Service Schedule for BT One Phone for the BT One Phone Portal, Annex to the Service Schedule for BT One Phone BT Signal Assist, Annex to the Service Schedule for BT One Phone Recording Extra, Annex to the Service Schedule for BT One Phone Onsite Mobile Network, Annex to the Service Schedule for BT One Phone Onsite SIP Network, Annex to the Service Schedule for BT One Phone Private Voice Extra and Private Data Extra], BT One Phone - Flexible Caller Line Identity (CLI) Extra Order Form, BT Business Mobile Schedule to the General Terms for Customers joining and resigning from 1 April 2021, BT Business Mobile Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021, BlackBerry Specific: Annex to the BT Business Mobile Schedule, On Site Transmission Equipment: Annex to the BT Business Mobile Schedule, MobileIron Services Specific Terms and Conditions: Annex to the BT Business Mobile Schedule, BT Mobile Manager:Annex to the BT Business Mobile Schedule, Solution Terms for 4G Office Signal Assist, BT Field Force Automation Purchased Equipment and Software Schedule, BT Field Force Automation Support Services Annex, Conditions of Supply (where Customer applies to a third party finance house or other third party for financial facilities) Mobile Devices, Conditions for the Provision of Devices for Customer Evaluation, Service Schedule for BT Mobile Device, Application, Content and E-Mail Management, Appendix to the Contract for BT Business Mobile Service, Appendix to the Contract for BT One Phone Connect, Solution Terms for Additional Network Equipment, Solution Terms for BlackBerry for Business, Solution Terms for Lone Worker from EE (Peoplesafe), Solution Terms for Lone Worker SIM Only Service Plan, Solution Terms for Mobile Device Management, Solution Terms for Mobile Secure Data Management (Jamf), Solution Terms for On-site Support (Employees Transferring), Solution Terms for On-site Support (No-Employees Transferring), Solution Terms for Samsung Knox for Enterprise, Solution Terms for Service Relationship Management, Solution Terms for Total Resource (Employees Transferring), Solution Terms for Total Resource (No Employees Transferring), Ofcom General Condition 1.3 Additional Information, For IT Services, these General Terms will apply, IT Services Annex to the Purchased Equipment Schedule, Service Schedule for BT Business Enhanced IT Support Subscription Service, Service Schedule for BT Business Enhanced IT Support Server Subscription Service, Service Schedule for BT Business Enhanced IT Support PC per incident Service, Service Schedule for SAS Support Services, Service Schedule for Phoenix Co-Lo Services, Service Schedule for Phoenix Business Continuity Services, Annex 1 to Service Schedule for IPscape Services, Service Schedule for SecureData Websense Services, Service Schedule for Applicable Hosting Services, Service Schedule for SAS 21CN Migration Service, Service Schedule for BT Cloud Unified Communications, Office 365 Professional Setup Schedule to the General Terms, Intelligent Assets - applicable to orders for the Intelligent Assets Service placed on or after 29 October 2018, Retail Connect Schedule to the General Terms found here, Managed Services Schedule to the General Terms found here, BT Managed Cloud Security (Zscaler) Appendix to the Managed Cisco SD-WAN Annex, Intelligent Connectivity with VMWare Service Annex, Public Guest WiFi Appendix to the Managed LAN & WiFi Annex, Public Guest WiFi Appendix to the Managed SD-LAN Annex, BT Managed Firewall Security Service Annex, Managed Embedded Security Controls Service Annex, BT Managed Endpoint Security Microsoft Service Annex, BT Managed Service Voice - MiCloud UC & MiCloud CC Annex to the Managed Service Schedule, BT Managed Cloud Security (Zscaler) Annex, Internet Out of the Cloud Schedule to the General Terms foundhere, BT Business eSaver Broadband, Calls and Lines, BT Business Hosted VoIP (Enhanced Service), Conditions for BT Business Broadband Advanced Service, Service Schedule for BT Business Broadband Advanced Service, Service Guarantee for BT Business Broadband Advanced Service, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms for Complete WiFi and Hybrid Backup for Customer joining and resigning prior to 28 March 2022, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms for Complete Wi-Fi and Hybrid Backup, BT Business Broadband Schedule to the General Terms, Value Added Services Annex to the BT Business Broadband Schedule, Value Added Services Annex to the BT Business Broadband Schedule (before 10 April 2017), Service Schedule for BT Office Anywhere, Service schedule for BT One Phone Connect, Annex to the Service Schedule for BT One Phone Connect BT One Phone Coverage Solutions, Annex to the Service Schedule for BT One Phone Connect Private Voice Extra & Private Data Extra, Online Starter Kit for Office 365 (On or After 13th July 2015), BT Business IT Site Manager Subscription Service, BT Business IT Support Manager pay per use on-site Service, BT Business IT Support Manager PC Incident Service, BT Business IT Support Manager PC Subscription Service, BT Business IT Support Manager Server per incident Service, BT Business IT Support Manager Server Subscription Service, BT Business IT Manager On-Site Repair Subscription Service, Service Schedule for Microsoft Office 365 Small Business/Microsoft Office 365 Business Essentials offered by BT and Microsoft Office 365 Small Business Premium/Microsoft Office 365 Business Premium offered by BT, Charges Schedule for Microsoft Office 365 Small Business offered by BT and Microsoft Office 365 Small Business Premium offered by BT, Charges Schedule for Microsoft Office 365 Small Business offered by BT, Microsoft Office 365 Small Business offered by BT Annex to Service Schedule Service Level Agreement, Business Circle Complete Terms and Conditions, Blackberry Internet Service (with or without Satellite Navigation) Terms and Conditions, BT Business Mobile Broadband Terms and Conditions, Service Schedule for Voice, Business Circle, Business Circle Complete, Data, Blackberry Services, BT Signal Assist, Service Schedule for BT Business Mobile Broadband, Maintenance of Equipment Service Schedule, Maintenance of Equipment - Customer Service Compensation Scheme Annex, UK Maintenance Service Standard Care, Business Care & Business Premium Care, Conversion Tariff (between ITU-R Recommendation BT.601 (270 Mbit/s) and PAL, Conversion Tariff (between ITU-R Recommendation BT.601 (270Mbit/s) and SDV), Digital Video Broadband (DVB) ASI Non-resilient Service, Digital Video Broadband (DVB) ASI Resilient Service, EPS81, EPS82, EPS83, EPS84 and EPS 98 Services, Facility Line Circuits (1, 3, 5 year Minimum Term contracts only), Netstream Corporate/Enterprise Conditions, NetStream Corporate/Enterprise Schedule 1 - Opening Contract Details, NetStream Corporate/Enterprise Schedule 2 - Opening Inventory, NetStream Corporate/Enterprise Schedule 3 - Record of Contract Changes, Serial Digital Interface (SDI) Access Point, Serial Digital Interface (SDV) Vision Circuits.
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