Learn more about our unique opportunities Now Hiring Customer Service Representatives The management on site was friendly, but did things to make life more difficult. According to managers and directors, this is due to the "hard" job and training. They work government contracts that involve passing information on to citizens. Salary guide. They also pick favorites. This also allows us long-term to evaluate the optimal environment for each individual employee. As we move into the next phase of this pandemic, we believe one of the most important ways to safeguard employees, keep operations running, and ensure citizens can access the services they need is to implement an employee wellness check before and during their workday. As people exhaust their UI benefits, they may apply for Temporary Assistance for Needy Families (TANF). Additionally, the Trainer will support program goals and initiatives for performance improvement, innovation and efficient organizational processes by identifying performance gaps, causes of the performance gaps and by providing suggested solutions to the Training Lead. As the emerging leader in these services, Maximus is helping Indiana, Florida, and others augment their public health resources with home-based contact tracers and disease investigators. questo messaggio, invia un'email all'indirizzo This company has also provided the opportunity to work from home since covid-19 started. Researcher should initially plan a 4-hour visit once or twice weekly. If the employee is cleared, theyre given a time-limited digital credential to show when they arrive at work, and then complete a second temperature check during their day. The company has many resources available for their employees. Improve health outcomes in today's complex world, Modernize government to serve the needs of citizens, Empower vulnerable populations to succeed, Meet expectations for service and ease of use, Leverage tax credits, recruit and retain qualified workers, Provide conflict-free health screenings and evaluations, Resolve benefit disputes with a nonjudicial approach, Modernize your program, adapt to changing needs, Make services easier to access, ensure program integrity, Driving innovation, reimaging whats possible, Creating a positive impact where we live and work, Recognized by industry and media for making an impact. Meet the unprecedented demand for contact tracers with a team thats established best practices in the field. The job itself does not require any clinical skills despite what the company may claim. Learn more about the COVID protections and resources we offer our employees. For example, my 5 month old had to have surgery, and I wasn't permitted to take the day off for it. If you want to be unemployed without warning, apply here, if not, do yourself a favor and look for something else. Remote in London. Their feedback on your assessments defies medical knowledge and cannot be taken seriously, examples of some feedback received: the client may have benefited from glasses, not really when the cause of his/her blindness was not related to an eye refractive deficit but due to a neurological problem after suffering from a stroke (occipital lobe); or you conclusion is not medically basedhyppocampal sclerosis does not cause dementia type symptoms, when a letter from the client's consultant neurologist clearly stated the contrary. (2) 15 min and (1) 30 min. But of course the Maximus, GDIT and CMS employees get the federal holidays off. The position will be home based but travel within Surrey is likely for in-person client work in the community and team training and meetings. los inconvenientes que esto te pueda causar. MAXIMUS Ratings 3.2 Average rating of 4998 reviews on Indeed Headquarters McLean, VA Employees 10,000+ Revenue $1B to $5B (USD) Industry Government Website Facebook| Twitter| MAXIMUS company website Popular jobs at MAXIMUS Salary Satisfaction 51% Of the employees are satisfied about their pay Based on 11743 reviews Benefits Health Care The apps we used to access the job were constantly having issues where they were frozen or shut down. I don't like the fact that we are treated like any other call center since we are doing such a stressful yet important job. Awful to work for, they find every reason and way to take your money, management looks down on you, most of the supervisors micro manage. (adsbygoogle=window.adsbygoogle||[]).push({}); More than 260 onsite and home-based agents notify individuals of their test results, and we provide HHS staff with real-time reports of results by area and age. WebHelp us improve CareerBuilder by providing feedback about this job: Report this job Job ID: qF3sLPXm9ZkNtPuwnEqQasiSS. However management and Leadership was poor. enva un correo electrnico a ein Mensch und keine Maschine sind. an. When I returned from maternity leave, I was told that my 'new' shift would be 1pm-9pm. I am going to be completely honest here, I loved my manager and the leads at Maximus were very good people, but that is where the good things end. Remote. message, contactez-nous l'adresse They discriminate. The app was developed and implemented in roughly two weeks and is being systematically deployed across operational sites in the United States. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.. The career list is updated regularly to ensure latest healthcare jobs recruitment can be shown up on site, creating more choices for our users, 2023 carehealthjobs.com. message, please email If management still feels you should be on a CAP (Corrective Action Plan) even though you have proven your innocence, expect the CAP be lessened from 6 months to 3 months which means you are not eligible for any job promotions (you may have previously applied for) or bonusesnot bad, right? Join CareHealthJobs to discover your strength, we offer 201 that relating to this field. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.. The benefits were reasonable and I would definitely return. I was not provided with a petty cash float to support customers into work and was forced to use MY OWN MONEY to help my caseload. It came with many benefits. The duties of this position will include, but are not limited to, screening resumes, conducting phone screens, as well as scheduling successful candidates for interview.. para informarnos de que tienes problemas. What is the promotion process like at Maximus? When I first started the job we didn't have access to all of the right platforms that we needed to do our jobs but the person at charge didn't care and still threw us out there to customers. The leadership and management teams truly care about their employees, and do their best to ensure a fruitful and welcoming workspace. verdade. To be the first to hear about jobs like these, like our Facebook page. Si vous continuez voir ce Your hard work will not be valued. Almost from day one, weve been helping government respond swiftly and effectively to the COVID-19 pandemic keeping essential services open and accessible to the public while prioritizing employee safety and wellbeing. The benefits are great! The app takes them through a series of questions including a self-administered temperature check. The management and software programs were subpar. 37,000 - 43,000 a year. Maximus Customer Service Representative, Bilingual Mandarin/Cantonese (Remote NY) New York, NY 2d $22.75-$23.75 Per Hour (Employer est.) The opportunity to work bank shifts and expand knowledge and experience in other areas. Remote in Reigate RH2. The staff is a friendly great family oriented environment. Supplemental Nutrition Assistance Programs (SNAP) face surging call and application volumes. This company used to be VES. Managers are also not willing to build relationships and trust but think that everyone needs to do that to work on that with them as if they are the ones to be depended on and the decision-makers of the business. Company reviews. Please help us protect Glassdoor by verifying that you're a Maximus Work From Home Jobs, Employment Austin, TX Posted: (4 days ago) WebMAXIMUS Inc 3.2 Remote in Austin, TX $16 - $17 an hour Full-time Monday to Friday + 3 Ability to regularly attend work at various shift times as assigned. I love being able to work from home, only draw backs is a lot of customers pretend to be other people and have their information. Attempts to continue a career path and grow within the assigned role also was quickly met w/ stone wall as reporting structure would add quickly several layers of management (peer management levels under each other) would very quickly go to be used as a form of justification for the down sizing. Remote. Maximus has been one of the best companies I have worked for in the area. I was not provided with equipment that functioned properly with regards to a works mobile and staff laptop. Web Hosting and Design by InMotion Hosting. Many activities also take place to cheer people up. With Maximus employees on your front-line team, you can be sure youre responding to the pandemic responsibly with highly protected resources ready and available when you need them. They (the company) cannot retain their staff and cannot even hire new one. Caso continue recebendo esta mensagem, PLEASE SHARE this post turn your friends into Rat Race Rebels! Most importantly, we believe we are forging a path forward for government services longer term. Maximus Federal--Independent Medical Reviewers- CA-DWC Remote Easy Apply 30d+ $43K-$52K Per Year (Employer est.) Driving Licence. Supervisors do not follow through on promised disciplinary action of others in which case affects your work environment, work flow, & productivity. An employee will use the app before coming to work each day. In the early days of New Yorks COVID-19 outbreak, Maximus launched an information hotline in just three days to screen callers for symptoms and schedule test appointments directly into a unified scheduling system. Please enable Cookies and reload the page. I sat there New Years Day and had a total of 5 calls per the 8 hours I was there. There are always amazing chances of you moving up with the company, especially if you are actually here to work and do your job. Trainee High Intensity Therapist - Home Based. This company also provides a lot of opportunity to move up in the company. The position may require Agents to make outgoing calls to follow up on vaccination questions. Management is rude, unprofessional, and unorganized. Maximus does not motivate their employees and tempts. The people here are amazing and always willing to help you understand how to better do your job. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. They have great benefits and provide stable employee. - CareHealthJobs. Great place to work if you are looking for stability, as they provide you the opportunities to balance your life with work. We need a schedule, we need phone lines, we need easily accessible tools in which to do our jobs. For call center work, Its great not to penalized for a call that may be long. WebSchedule is flexible during the court's hours of operation. Since March, we've hired, trained, and deployed nearly 2,500 work-from-home agents to support unemployment programs, with the majority of these programs launched in less than a week. Work from Home Jobs & Extra Cash April 21, 2021, Speed Up Your Job Search with RRR's Free Learning Units - Resources & Info to Help Shorten Your Job Search, Computer Provided - 70 Companies that Provide a Computer to Work at Home Employees, EXTRA CASH! My only complaint would be a lack of organization in some areas. Weekly pay is also helpful. I asked my acting supervisor a question and he waited 45 minutes to respond. There was also a lay off of a couple hundred people while I was there, where they lied about it being an audit, laid off people without warning, and paraded them down a walk way for all to see. NONE of that was available. They will also work with Customer Service Supervisors in assisting them in monitoring their team. And there's no room for change in a sense of schedule, no vacation , and nothing that is remotely beneficial in a sense of growth & benefits. Our ability to deploy HIPAA-compliant work from home capabilities enables us to maintain operational continuity and assist program participants remotely for more complex services, including clinical and social assessments required to access important government benefits and services. It had become very clear for myself near the last quarterly reorg I was involved with where the company had moved to from where it was. Offering a centralized resource for understanding and navigating the complex vaccine roll-out could offer tremendous benefits to the public and help governments build credibility and trust in the vaccine effort. I would not recommend working here for anyone even as a entry way into the data processing field. No development of any kind. Copyright 2023 Maximus. From tackling current surges in demand to anticipating future needs, you can count on us as your trusted partner. work from home remote remote work from home hiring immediately customer service customer service representative maximus call center part time call center maximus work from home. As trainers and training coordinators, our training lacked structure to say the least. I believe this is a great job and would recommend it. I explained I could not do that with a newborn at home who needed me, but was told this was my only option (though I did find out that others who were to be moved to the night shift were given an exemption because they had a child under 18 at home). I could not be more proud of our employees efforts during these unprecedented times. I ended up calling the corporate HC resolution center, and was told that my manager 'misspoke', and I was offered a Tuesday-Saturday shift that at least got me home in time to put my kids to bed. And as states reopen, individuals may face difficulty reconnecting to employment. Two fifteen minute breaks. CLICK HERE for full details and to apply for the Bilingual Quality Assurance Analyst/ COVID-19 Call Center position. Find jobs. Bilingual Customer Service Vaccination Call Center Rep CLICK HERE for full details and to apply for the High Volume Recruiter position. MAXIMUS is currently looking for a Recruitment Specialist to join our team! Work from Home at Maximus | Indeed.com Work from Home at Maximus See questions about Clear Benefits Hiring Process Interviews Salaries Working Culture Working Environment Working Hours Company Future Dress Code Part Time Jobs Work from Home Work Life Balance Browse questions (30) Ask a question Can you work remotely at Maximus? I love working for Maximus because we get the ability to help Kansas Families be able to get medical assistance and help our elderly and disabled people as well in our community. Working here at maximum is a wonderful company they have truly amazing people and great pathway. We believed in the project! They also encourage everyone to rat on each other, not letting employees to speak their minds and not encourage people to connect even though they constantly mention team work. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. You'll learn the basics but what you really need to learn in order to function is far more complex. More. The training is alot but the work is easy to do. Maximus has the capacity to screen, background check, hire, train, and deploy contact tracers and supporting agents in just days or weeks. CLICK HERE for full details and to apply for the Customer Service Rep Vaccination Call Center position. The parking lot is huge so dont expect to get your full breaks, youll spend a fourth of them getting to your vehicle. Occasionally company sends misterious emails alarming everyone that someone let terminating employee access to the building, however no one ever seen or heard of it on the floor. MAXIMUS is a company that partners with state, federal, and local governments, and they are currently hiring for a variety of COVID-19 Vaccine-Related work from home positions.
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