So, I think, you know, the best indicator for us is our advanced passenger ticket sale revenue. I remember reading there was a form that my kids could fill out to transfer their cruise credits to me, does anyone have a link to that form? Focusing on the top line, total revenue per passenger cruise day in the quarter was up approximately 18% versus 2019. Go to the "My Account" section of MyNCL, and you'll see your available FCCs in the My Coupons & Credits section. Government Fees and Taxes I have to thank our partners at Fincantieri once again for bringing our vision to life and delivering a truly magnificent ship. And did I get that correct? Note: Suspended Sailings and Peace of Mind FCCs are valid for sailings through December 31, 2022. It can then be applied to any new or existing reservation or group booking. CruiseNext deposits applied to a suspended reservation will be returned to the guests profile. Additional Compensation for Suspended Voyages. In order to transfer an FCC, and in an effort for us to best assist you quickly, please follow the instructions below: POM or Suspended Sailing reservation number that generated the FCC being transferred: This website uses cookies. Indonesia The Future Cruise Credit may be used for sailings that embark on or before December 31, 2022. The amount of FCC that a cruise passenger qualifies for is calculated on the base fare that they paid, less any taxes, fees, upgrades or additional purchases like excursions. Tagalog, Australia OK, that's helpful. Thank you. So, I'm going to kind of ask Dan's question maybe a little bit differently. The onboard credit can be spent when onboard the cruise and cannot be used towards paying the cruise fare. Look, Steve, I think first and foremost, we have to look at the underlying fundamentals of the business. So, I think Q2 to Q4 basically represents what we're going to see in future periods as well. Yes. *Average returns of all recommendations since inception. But most of all, you've made us better. We combined with our ongoing efforts to maximize profitability on our existing fleet, including by delivering consistent year-over-year moderate yield growth. Youre reading a free article with opinions that may differ from The Motley Fools Premium Investing Services. And our consumers are booking very far out in advance, which is a good thing. A future cruise credit is typically delivered via email within a few weeks' time, depending on how long it takes the cruise line to process it. The full value of FCC will be credited back to the guest's Latitudes profile if cancellation is outside of standard penalties. You've challenged us. Before I turn the call over, I'd like to provide an update on our decarbonization efforts as part of our global sustainability program, Sail & Sustain, something that I am very passionate about and committed to advancing. Harry? Since we last spoke, we also signed agreements to increase our ECA-backed commitments by approximately 1.7 billion euro. So we did overachieve in Q1. So, in order to preserve cash for the long term and given the very efficient rates, we simply decided to finance more. Thanks, Harry. Absolutely, once the Future Cruise Credit is added to your profile, it can then be applied to any existing booking or newly created bookings. We view this as a winning formula. Can I use My Future Cruise Credit to upgrade my cabin? Vince Ciepiel -- Cleveland Research Company -- Analyst. And then, maybe also kind of give us a look at '24. What is your current final payment policy and schedule? But, you know, Q1 finished up at 101.5. Our next question is from Steve Wieczynski with Stifel. Flights are considered an add-on to the main cruise fare so, your Future Cruise Credit would not cover the cost of the flight, however, here at my Future Cruise Credit, we can help you use your Future Cruise Credit towards a cruise inclusive of the promotional add-ons you had with your original cruise. On the other hand, a future cruise program is a way to secure a future cruise booking whilst onboard taking advantage of a great deal. I look forward to continuing to partner with Harry in his new role as we work to capitalize on the momentum we are experiencing in order to maximize value for all of our stakeholders. Jessica John -- Vice President, Investor Relations, ESG, and Corporate Communications. Thank you. With that, I will now turn the call over to Mark for his commentary on our financial position and outlook. This is Mark. Any Bonus FCC can not be used for add ons. Before we get to the questions on the line, we first want to address a top question from our online shareholder Q&A platform, which provides all of our investors another avenue to submit and upvote questions for management. NORWEGIAN CRUISE LINE Norwegian Cruise Line has a unique CruiseFirst program that allows anyone to put down an open deposit for a future cruise right from the website, even if you haven't ever cruised with the line. So, three ships in one year will mean that much more of a halo effect for our company to leverage. What to Expect on a Cruise: Booking With a Cruise Line. Therefore, we focus on total net per diem and net yield as a better holistic representation of our pricing power. The sail-by date had always been December 31, 2022, so it is only the effective date when guests must apply their credit that has been extended. Can I use My Future Cruise Credit with any cruise line? Can you discuss what you're seeing, I think first half of the year you're weighted a little heavier Caribbean, you know, how pricing and closing demand is looking for the region? Harry, congrats on the new role. Can I get a refund on the add ons booked with my cruise such as spa treatments shore excursions included with my original cruise? Future Cruise Credit can be applied towards any Norwegian Cruise Line voyage from October 1, 2020 through December 31, 2022. Please proceed with your question. Any existing 10% Future Cruise Discounts will remain active and available for use on future bookings. What happens if there is a difference in cruise fare between the FCC and the booking? Beverage or dining gratuities (if part of the Free at Sea promotion selection), Flexible air purchased through Norwegian Cruise Line, Hotel purchased through Norwegian Cruise Line, Cruise tours purchased through Norwegian Cruise Line, Essentials, Booksafe Standard or Platinum Travel Protection insurance, Dining/beverage packages that are not part of the Free at Sea program, Internet packages that are not part of the Free at Sea program, Onboard amenities such as: Bottles of wine, bon voyage gifts, celebration or photo packages. And how much is your guidance reflecting some conservatism there? Future Cruise Credit will be credited to you via your Latitudes number and communication will be sent to you once the credit is added to your account. During the quarter, gross onboard revenue per passenger cruise day was nearly 30% higher than the comparable 2019 period. This is driven in part by our focus on attracting the best guests and enhancing our market-leading bundled offering. So, Robin, is Harry, I'll take the first half, and I'll let Mark discuss the financing. Yes, with Norwegian Cruise Line, you can use your Future Crusie Credit to pay for more than one cruise in the future. Ms. John, please proceed. United States. What can the Peace of Mind FCC be used for? 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog. Can a guest make a new booking before they receive the FCC for their cancelled booking? And we'll continue to optimize around that. Whats the difference between my Future Cruise Credit, a future cruise program and onboard credit? Register your Future Cruise Credit, find your favourite sailing, then speak to an expert for a personal consultation on planning and booking, and let us make your cruise dreams a reality, completely stress free! Yeah, you know, Brandt, I think you've hit it right. Guests who elect to request their FCC for a monetary refund will receive the original cruise fare paid back to their original form of payment and forfeit any bonus FCCs attached to their Latitudes profile. I know I speak on behalf of the entire NCLH team when I say thank you, Frank, for your countless contributions, not only to our company, but also to the broader cruise industry. It's really around our promotions and advertising variable costs that would have any sort of influence. Taiwan How long do I have to redeem my POM future cruise credit (FCC)? And, Frank, best wishes in retirement. Mark, over the past year, you've given some longer-term net debt-to-EBITDA target ratios for various years. But, overall, we believe that our air strategy is the right thing to do, given our strategic itinerary deployment. Is my Future Cruise Credit transferable and can I gift My Future Cruise Credit? Cruise Hive was established back in 2008 and among the earliest blogs in the industry. By Well, Steve, first of all, you know, I appreciate the adjective you used of destroying our guidance, but I would like to say we healthily beat our guidance. Include the following information in the comments field: Completed FCC transfer request information as listed below. Great. And we're very pleased with that. Hi, everyone. Frank? A credit card dispute was filed for the charges. You may include multiple requests on one case so long as the request is complete and proper consent from current coupon owner is included (either in an attached email or by the current owner being the one to submit the case), Original Peace of Mind or Suspended Sailing reservation number that generated the FCC being transferred, Client ID and name of Current FCC Owner who is authorizing the transfer, Client ID and name of Guest Receiving the FCC. Thanks for that, Mark. Guests can then participate in a new bid once invited to bid for the newly selected sailing. IATA Accredited. In addition, any of these items will also be added if booked through Norwegian Cruise Line; Flight arrangements, Hotel and Cruise Tour packages, Shore Excursions booked and pre-paid, Prepaid service charges, Beverage or Dining gratuities (if part of FAS Promotion selection), Essentials, Booksafe Standard or Platinum Travel Protection. This will be incredibly convenient for guests who had a cruise booked in 2020. All future cruise credits must be redeemed within one year from issue date and can be used for sailings departing on or before December 31, 2022. I hope you take up some golf now. The best way to ensure a smooth transfer of future credits collected is to fill out the survey provided on the last day of the sailing. Mesmerising beach & city stays in over 200,000 hotel & resort properties worldwide. In order to transfer an FCC, and in an effort for us to best assist you quickly, please follow the instructions below: POM or Suspended Sailing reservation number that generated the FCC being transferred: At time of cancellation, all promotional offers, amenities, and value adds will be removed from the booking and will not carry-over to future reservations. No. https://www.ncl.com/about/cancellation-fee-schedule. Complete the on-board survey. Norwegian Cruise Line has extended its Future Cruise Credit (FCCs) booked by date until the end of the year. Future Cruise Credits issued in, for example, June 2020 would have expired in July of 2021; for that reason, Norwegian Cruise Line had already extended the booked by date to January 31. TAANZ No: 9838. Air purchased through Norwegian Cruise Line Better Buy: Lindblad Expeditions or Norwegian Cruise Line? Future reservations are subject to prevailing fares and offer in-market at the time of booking. Click here to reload the page in order to enable certain features. Can I use my Future Cruise Credit to book cruise extras and add-ons such as shore excursions stays tours or drink packages onboard? And, of course, with our bundling strategy that we've embarked on, you know, over the last few years, and that's really taking full throttle in 2023, that does have some headwinds to our overall net yield. Reservations cancelled outside of final payment received a full refund back to the method of payment used to book. Please proceed with your question. Capacity growth in 2023 is expected to be just shy of 20% compared to 2019, as we add over 5,000 berths to our world-class fleet. Yes, a good way to be sure to redeem the full amount is to consider a cabin upgrade, book an ocean view instead of an inside cabin or treat yourself to a balcony instead of an ocean view stateroom. I had a question if we could circle back just for a moment to the occupancy. Depending on the cruise line, an FCC will likely not cover future charges such as: 19952023, The Independent Traveler, Inc. .css-18jw8gc{-webkit-appearance:none;-moz-appearance:none;-ms-appearance:none;appearance:none;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;position:relative;white-space:nowrap;vertical-align:middle;outline:2px solid transparent;outline-offset:2px;line-height:1.2;border-radius:var(--chakra-radii-md);transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-normal);height:auto;min-width:var(--chakra-sizes-10);font-size:var(--chakra-fontSizes-md);background:none;border:0;color:black;display:inline;margin:0px;padding:0!important;font-family:var(--chakra-fonts-Roboto);font-weight:500;padding-top:0.625rem;padding-bottom:0.625rem;-webkit-padding-start:1rem;padding-inline-start:1rem;-webkit-padding-end:1rem;padding-inline-end:1rem;}.css-18jw8gc:focus-visible,.css-18jw8gc[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-18jw8gc:disabled,.css-18jw8gc[disabled],.css-18jw8gc[aria-disabled=true],.css-18jw8gc[data-disabled]{opacity:0.4;cursor:not-allowed;box-shadow:var(--chakra-shadows-none);}.css-18jw8gc:active,.css-18jw8gc[data-active]{border:var(--chakra-borders-none);background:none;}.css-18jw8gc:hover,.css-18jw8gc[data-hover]{border:var(--chakra-borders-none);background:none;}.css-18jw8gc:focus,.css-18jw8gc[data-focus]{border:var(--chakra-borders-none);outline:2px solid transparent;outline-offset:2px;box-shadow:var(--chakra-shadows-none);}Cookie Consent, Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation. 7/27/2022. As I've said, you know, internally, our target is to turn 2023 with a very high-five handle on a pro forma run rate leverage basis. Yeah, Brandt, good morning. We said we expected them to be within a couple of points, especially on the overall year run rate. That's helpful. Another strong indicator that our product continues to resonate with our guests is the performance of NCL's CruiseNext program, an onboard program in which we sell nonrefundable future cruise certificates. Our target consumer remains resilient with a persistent desire for travel and experiences. They either make their own air arrangements or they make air arrangements through us. After eight incredible years, it is now time for me to make way for the next generation of leaders who are ready and energized to take this company onto greater heights. The credit is typically broken down by each individual guest on the reservation, and their charges. An email from the current FCC owner requesting the transfer to be made must be included when submitting the transfer request via, Insurance FCCs and 10% bonus FCCs are not transferrable. It also cannot be used to pay the initial deposit. And then, secondly, I think the other piece to look at is when you do the comparison versus a very strong second quarter 2019, we're comping over some difficult comps with Cuba that we had back in 2019, as well as the full benefit of Baltic itineraries. Will out of pocket costs (including items such as individually purchased air) incurred as a result of this cancellation be reimbursed? And as I said in my prepared remarks, the second half of 2023 is expected and we continue to expect very strong pricing and yield growth. For additional information, please visit www.ncl.com/travel-requirements-by-country. disneylover89, May 3, 2022 in Norwegian Cruise Line. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. And that's simply is a matter of, you know, when we sell the ticket to the consumer, we sell the air at what we believe are going to be the best projected prices. Sure, Jessica, happy to, and that's a great question. Net per diem increased approximately 7.7%, achieving the high end of guidance, while net yield of 3.6% was a healthy beat versus our expectations, as low factor of 101.5% came in well ahead of projections. However, they will be brought back to service soon. I have a sneaking suspicion you were a contributor to the stellar booking and pricing on the around-the-world sailing. And there's two choices. Harry Sommer -- President and Chief Executive Officer, Norwegian Cruise Line. Norwegian Cruise Line Security Guide. Effective from the 29th July 2020 the below values are rewarded in Future Cruise Credits: And lastly, we're going to continue to capitalize on the robust consumer demand we're experiencing, which is translating into our record book position and strong pricing, including very robust onboard revenue generation. Norwegian Cruise Line sends out a letter about its Future Cruise Credits being extended to December 31, 2022, to provide a further chance to rebook. A good way to be sure to redeem the full amount is to consider a cabin upgrade, book an ocean view instead of an inside cabin or treat yourself to a balcony instead of an ocean view stateroom. We are heading over to Europe this week where Vista will be christened in Malta by her godmother, Emmy Award-winning food personality, Giada de Laurentiis. 1. I am booked on a Sixthman full ship chartered cruise, which sails on Norwegian. And there's always going to be some variable variability in there, but nothing that overly concerns us. The first ship to return to service will be Norwegian Pearl, sailing from the stunning new cruise terminal in PortMiami, from February 7. Is that sort of more -- is that more of a factor now than it was in '19, and how should we think about that? Can you kind of help us understand why that's different now? As shown in Slide 12, coinciding with Earth Day last week, we announced new short- and near-term greenhouse gas emission intensity reduction targets to help guide us on our pursuit of net zero by 2050. The original, full value FCC can be applied and used for the following: The FCC cannot be applied or used for the following: Final Payment and cancellation schedule for all voyages embarking May 1, 2022 forward will remain at our standard policy. What happens if the cruise I booked using my Future Cruise Credit is cancelled? Use your FCCs as payment first. And we are even more pleased with the depth and breadth of the strength across revenue streams, ships, and regions. And then, just a related follow-up question. OK, great. We continue to expect modest sequential improvement each quarter in 2023 as occupancy increases and as a result of initiatives which have already been identified and implemented. Attachment of email from current FCC owner authorizing transfer. let one of our experts help you with this procedure to ensure the right amount is transferred. Read Also: Norwegian Cruise Line Holdings Is First to Opt-In to Voluntary CDC Guidelines. By continuing to browse the site you agree to our use of cookies. Is SoFi Stock a Buy Now? And I see no risk around that because there's just simply not an opportunity for the institutions to do that. Still have questions? Personally, I couldn't have asked for a more fulfilling and more successful career in this incredible industry, and everyone here contributed to that. Hey, good morning, everyone. Norwegians Enhanced Peace of Mind Policy was available from December 30, 2021 through January 31, 2022. Instructions and guidelines on Norwegian Cruise Line's safety and security policies. Thank you, Frank. Thanks. The guests -- the passenger load occupancy is a function of what we talked before, having less third and fourth guests on board. New hardware introductions generate excitement from those new to cruise and new to brand, as well as with our loyal past guests. Below are instructions and frequently asked questions for redeeming and using your Future Cruise Credits. The results of this initiative are ready to getting to bear fruit as demonstrated by our first quarter adjusted net cruise cost excluding fuel per capacity day, which was not only 14% below the run rate in the second half of 2022, but also outperformed our guidance by $4, as certain savings were realized earlier than anticipated. Thank you. FCCs are now valid through December 31, 2022, Norwegian Cruise Line Holdings Is First to Opt-In to Voluntary CDC Guidelines, Coast Guard Rescues 4 Passengers from 3 Cruise Ships in 24 Hours, Holland America Opens Alaska Season With Special 150th Events, Viking Vessel Launches Toronto 2023 Cruise Season, MSC Cruises Announces First-Ever Winter Season in Japan. And then, the 1.4 billion of term loan and revolver. Our comments may also reference non-GAAP financial measures. I guess to what extent should we expect that to continue to step down throughout the year. There will need to be new deposit money paid towards the booking to satisfy the amount of the deposit and then the Future Cruise Credit will be applied towards the balance of the cruise fare costs. * Peace of mind is only applicable to bookings that have payment applied as per terms and conditions. Beverage or dining gratuities (if part of the Free At Sea promotion selection) And now, as we've essentially exited wave, can you maybe help us think about where you are booked now for '23? Thank you. Does Norwegian's Peace of Mind apply to me? So, something that -- absolutely, it impacts us. For guests to use their FCC, they will need to choose a cruise they like.
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