27-Sep-2021, Contract for Parking Enforcement Services Betwen London Borough of Hounslow Serco Limited redacted 22.10.21use.pdf, 12.8M KPI's should also be disclosed. Part of the restricted area is single yellow line (had only 1 notice of change of parking times) and part of it is free parking i.e. Please provide us with the following: Need further clarification on what is meant by executed for contract Receipt of your request for information is acknowledged. Copyright 2023 London Borough of Hounslow. is a registered charity in England and Wales (1076346) The by the Open Government Licence for commercial or non-commercial purposes, "We also understand that many workers are struggling in the cost-of-living crisis, so we are pleased that Serco has negotiated a pay rise with Unite that will help Hounslow's parking attendants receive greater security in the tough times we face. Unite acting national officer, Clare Keogh said: "Hounslow Council's intransigence has now caused an indefinite strike. Heathrow contact centre: 0844 335 1801. Opening times are 8am to 8pm daily. Tel: 07718 135 627 (make sure your number is displayed - will be called back if driving) Sunday: 8am - 7pm. I would like to request information under the FOI Act 2000 on the procedure followed by the Hounslow Borough Council (or Serco) for suspending the parking bays in Devonshire Road, Chiswick on the 25th/7/16. CALL US. to confirm receipt of your email. What is the normal procedure followed by Council for parking suspension requests request is granted; /notice prepared and signed off: parking operations requested to put notices on street & cones on street minimum 24 hours before enforcement (when necessary a letter drop may be requested, statutory timeframes. On Wednesday 15th March, Unite announced that after two months of strike action, they had agreed a 4,000 pay rise for parking attendants in Hounslow, as well as an additional 8% of backdated pay back to April 2022. how is my application for Housing, or Benefits, within their service standards, * If it is a complaint it will be responded to within the published timeframes normally 10 working days http://www.hounslow.gov.uk/complain. Thank you for your Freedom of Information request. // I would be interested in the date and time logs of when the operation began and what was done and when. Surely that kind of notice period be reserved for last minute requests. I would like to request information under the FOI Act 2000 - on the procedures followed by the Council (or Serco) for suspending the parking on 29/3/2015 on Hanworth Road (near Alice Way). If you remain dissatisfied with the handling of your request, you have the I would like to request information under the FOI Act 2000 - on the procedures followed by the Council (or Serco) for suspending the parking on 29/3/2015 on Hanworth Road (near Alice Way). You will then need to create a username and password, and provide your email address. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. of correspondence received. right to appeal directly to the Information Commissioner for a decision at hours before enforcement (when necessary a letter drop may be requested, Dear Hounslow Borough Council, I would like to request information under the FOI Act 2000 - on the procedures followed by the Council (or Serco) for suspending the parking on 29/3/2015 on Hanworth Road (near Alice Way). Feedback, restrictions. Suspension of Free Parking Bays. In particular i would like to request information on the following: 1. vs This company is administered from its head office in Sydney, New South Wales. . Hounslow Borough Council, Gareth James, on 29/3/2015 on Hanworth Road (near Alice Way). provided the terms of the licence are adhered to. Run by Volunteers and powered by Alaveteli. Response to this request is long overdue. If youarechanging vehicles ormoving to another parking zone,you will need request a change to your permit. Anything received outside these hours will be dealt with on the next working day. By law, under all circumstances, Hounslow Borough Council should have responded by now (details). restrictions. Difference in procedure that must be followed by Council (or Serco) for T: (703) 263-6000 F: (703) 263-6001 E: [email protected] LAZ Parking Chairman and CEO Alan B. Lazowski announced Tuesday that LAZ has acquired Serco Parking Services, the parking enforcement, and parking meter management services of Serco Inc., a leading public services provider. 3. https://eur01.safelinks.protection.outlo fines. Run by Volunteers and powered by Alaveteli. - Date and Time) 5a. For any other My Account issues, please contact the My Account support team by telephone 020 8825 7733 - Monday to Friday, 9am-5pm Quickly find the service you need online You can report a problem or request a service , make a payment , find your nearest services or have your say online at your convenience. Ex-Serco executives discussed inflating costs on tagging contracts, papers show. This request has been closed to new correspondence. What is the normal procedure followed by Council for parking suspension requests Call us. /procedure followed is in line with Road Traffic Regulation Act 1984 Printed from https://www.whatdotheyknow.com/cy/request/parking_suspension_procedures on May 01, 2023 23:03. The new contract will introduce 'virtual' parking permits for controlled parking zones, meaning motorists will no longer have to display paper permits on their windscreens. Section 16A (link for your ease of reference: Cost. Parking receipts are available via our receipts through our web portal as well as mobile web, iOS. contract for FOI Internal Review FIR006335. Donate and support our work. Unite has secured an 18% pay rise for Hounslow traffic wardens after a showdown with outsourcing giant Serco effectively left public parking indefinitely free of charge. There's fast access to the M4 and M25 motorways, so the . Dear Hounslow Borough Council, I would like to request information under the FOI Act 2000 - on the procedures followed by the Council (or Serco) for suspending the parking on 29/3/2015 on Hanworth Road (near Alice Way). If at anytime you would like to contact me personally i am more than happy to talk on the phone, if this helps to quicken the response. | Privacy yourFreedom of Informationrequest. 3. http://www.facebook.com/hounslowcouncil 1. http://www.hounslow.gov.uk/ Councillor Shaheen, said: "I am pleased that the dispute between Serco and Unite the Union over Hounslow's parking enforcement officers has been successfully resolved. If you want to keep a skip on the parking space, you'll also need to apply for a skip permit. List of agents (third parties) collecting Council Tax for Hounslow Council, Record of the Contract to the outsourcing company administaring the Council Tax collection, Council's computerised record for PCN NJ54154179, Parking Zone Consultation Records for Northumberland Estate, List of Domestic and Commercial (Non Domestic) properties in the Borough, Contract between Hounslow Borough Council and Wilkin Chapman LLP, Contract between Hounslow Borough Council and Phoenix Commercial Limited, Record of the number of 5G Masts erected in Hounslow Borough, A number of CCTV cameras monitoring the roads in the Borough. I would like to request information under the FOI Act 2000 - on the If suitable, people attending a funeral are allowed to park on a single yellow line for up to two hours. Find where to park and reserve parking spaces. LAZ Parking. Working in Tech, Product or Data at Sky is about building the next and the new. Search for the parking locations that suits you, with carparks across more than 500 towns & cities. P O Box 211 www.hounslow.gov.uk - Also i would like to know how many notices were put up around the suspended area, when and what kind of notices. 3. If we receive your response after that Show Number of results per page. The following information has been redacted as it is exempt under sections For general enquiries contact our registered office at: Serco Group plc Serco House 16 Bartley Wood Business Park Bartley Way Hook Hampshire RG27 9UY. clarification of the following :-, Please provide executed for contract for parking fines between Hounslow What are the procedure Council is expected to follow (by law). I input the wrong license plate, location code, and or duration. 2. 8.2 Automatic Number Plate Recognition (ANPR) Vehicle p43 Appendices Appendix 1 Differential Parking & Observation times p44 Appendix 2 Guidance on PCN progression p54 Appendix 3 List of CPZs & Hours of operation p59 . Difference in procedure that must be followed by Council (or Serco) for advising public for 5a. and a limited company (03277032). However due to the current COVID-19 virus situation, there may be delays If you need to send: supporting documents; application form to suspend a parking bay; application form for a parking dispensation London Borough of Hounslow want to ensure that we supply you with the correct information. Download I would like to thank you for your time and effort in responding to my requests. ), 2b. Procedure followed by Council (or Serco) for suspending parking on blue Provide Further Information button. For future reference, you are now able to use the online form to make further Freedom of Information Requests. Subscribe now for weekly updates of local news and sport from your town. Foresight Strategist 28 April 2023 Sky - Brentford, London, TW7 5QD; We believe in better. For PCN issues, email: hounslow.challenges@serco.com. Thank you for your FOI request, and please accept my sincere apologies A convenient airport hotel with excellent transport links and inclusive breakfast. this will need to be responded by the organiser & parking operation Local news and What's On from Brentford. London Borough of Hounslow https://www.hounslow.gov.uk/coronavirus, Visible links can you confirm what you mean by executed for contract for parking Dialogue for Vaisakhi starts Hounslow Borough Council, Download a zip file of all correspondence. Home; Service. Can you please look into this request and respond within the next 5 working days. https://www.hounslow.gov.uk/coronavirus, [1]London Borough of Hounslow Do you require a but there is no minimum notification before enforcement can take place if - Date and Time) Most was answered above, but for specific times and dates provide you with a response. // What you referred to here is a regulation Act. (display signs for change of parking restrictions, Yellow triangles etc.) Resident parking permits are issued for one year. [3]www.facebook.com/HounslowCouncil, For information about what we do with personal data see our privacy notice line vs 5b. Other Contact Details and Information: Website: London Borough of Hounslow Website homepage: General Enquiry: Enquiries Form (hounslow.gov.uk) Customer Service Email: customerservice@hounslow.gov.uk: Headquarters Address Serco has been awarded the contract to provide end-to-end on-street parking enforcement services for the West London Alliance. Difference in procedure that must be followed by Council (or Serco) for advising public for 3. internal review of Hounslow Borough Council's handling of my FOI request 'Contract between Hounslow Borough Council and SERCO for Parking Fines - reasons for redactions, specifically redactions of the names who are in public domain and have executed . Change in Parking Restrictions on a single yellow line procedure followed is in line with Road Traffic Regulation Act 1984 Section 16A (link for your ease of reference: The 20 If we do not receive your response within 15 working days, this case this case. Parking wardens across LB Hounslow have stepped up strike action in a battle for more pay. A site to help anyone submit a Freedom of Information request. When was the request for parking suspension received by the council, what is the minimum period for such .
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